【Meguro Gajoen Tokyo, LXR Hotels and Resorts 】IT Manager

【Meguro Gajoen Tokyo, LXR Hotels and Resorts 】IT Manager

ホテル運営を支えるITマネージャーを募集します。

館内の基幹システム、オフィスIT、ネットワーク、電話システムの安定運用を担い、ゲストおよび従業員にとって快適なIT環境を提供していただきます。

主な業務内容

• ホテル内ITシステム全般の運用・保守および障害対応
• IT部門のマネジメントおよび日常業務の監督
• システム障害の最小化と安定したITサービスの提供
• ITセキュリティ・ガバナンスおよび法令遵守の徹底
• 現在および将来のITニーズの把握と改善提案
• 各部門と連携したITサポートの提供

応募資格・求める人物像

• ITマネジメントの実務経験（ホテル・サービス業経験者歓迎）
• Microsoft系システムに関する知識・経験
• ITインフラ（ネットワーク、データベース、業務アプリ）の基礎理解
• 高いコミュニケーション力と組織力
• 前向きな姿勢とチームワークを大切にできる方
• 自身およびチームメンバーの成長に意欲的な方

An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:

• Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
• Supervise the IT Department on a daily basis
• Maintain excellent product knowledge and apply it to deliver full system benefits
• Understand, fully, the legal requirements on IT governance and security
• Handle, efficiently and completely, IT issues that arise
• Identify current and future system needs and provide solutions for the identified needs
• Build strong internal working relationships with all hotel Departments

What are we looking for?

IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology
• General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
• Ability to plan ahead and develop contingency plans, where necessary

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive Attitude
• IT proficient
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!