Specialist - S&M - Digital Marketing 4B

Specialist - S\&M - Digital MarketingReady to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on Eurostaffs, YouTube, X, and Facebook.

Job Description

Goal of the position:

The person who has this role will be comfortable in working with tight deadlines, working with cross functional teams, positively challenging business and GMSS individuals when necessary and enjoys driving projects to completion on time and in full. Strong project management skills combined with digital marketing savvy are essential to achieving the role’s objectives. Senior Analyst in Web Deployment must be willing to be hands-on to get things done and enjoy managing projects.

• Subject Matter Expert for team activities responsible for taking on more complex activities, processes and/or providing training and support
• Leading more complex projects using Lean Six Sigma methodology
• Is able to deliver enhancements in assigned subject area
• End-to-end agile project management of a variety of website projects across EMEA countries, including creation of European base sites for replication
• Manage agile epics, stories, discoveries, tasks and status reporting (e.g. JIRA) to ensure that there is clear visibility on project progress and deadlines
• Work closely and proactively with business marketers throughout EMEA and the central data team to ensure content is available to support the replication/launch of websites
• Conduct project briefing meetings with business marketers \& confirm details of the plan, timelines, \& determine resource availability \& readiness to replicate the website/marketing content (typically countries need to approve translated content, provide product data/ images and confirm their launch approval)
• Lead regular country update calls to ensure that projects are on track and highlight issues / risks of slippage.
• Deliver approved content translated into local language in a structured template to IT team to enable build of the country website
• Preview and test website content and product catalogue content for quality, accuracy \& completeness prior to launch
• Analyze negative trends or delays in the process to identify root causes enabling identification of proactive improvement opportunities
• Recommendations for ongoing process improvements to drive efficiency and maximize value realization

Duties and responsibilities:

• Develop expertise on processes and on data governance
• Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
• Train/explain/consult internal customer, external translation agency and other external companies in order to obtain prepare inputs
• Maintain business group workflow, includes follow-up with the business on missing approvals, missing data and delays
• Provide reports to assigned business team to enable end-to-end process visibility
• Identify opportunities to improve data quality \& reduce cycle time
• May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues
• Responsible for escalation of issues if needed
• Continuous improvement of processes and Lean Six Sigma project coordination.
• Participate in deployment of new systems and/or new release of existing system including all necessary testing activities depending of process supported (if applicable)
• Positively contributes to and supports team efforts and objectives
• Could take on some Team Leader responsibilities during Team Leader absence
• Other tasks assigned by Team Leader or Team Administrator
• work experience in Digital Marketing including: digital advertising, web and mobile sites, SEO, digital media, e-commerce
• Experience working with JIRA/SalesForce
• Previous working experience with project management
• Previous experience working in projects using Agile methodology
• Experience creating and updating project plans and regular project status reports
• Experience with stakeholder management and stakeholder communication on projects
• Comfortable with managing multiple projects at once
• Excellent communication, presentation and organizational skills
• Self-starter/self-directed individual that works with energy and enthusiasm
• Experience working with cross-functional teams in a corporate environment
• Able to cope with complexity and uncertainty
• Experience and comfort in working with multi-cultural stakeholders and environments
• Experience working on digital localization projects

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - MarketingCertifications

Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Google Ads Search Certification - GoogleGoogle, HubSpot Content Marketing Certification - HubSpot AcademyHubSpot AcademyRequired Skills

Business-To-Business (B2B) Sales, Content Management, Digital Marketing Analytics, Online Advertising Sales, Sales, Social MediaLanguage

English (Required)Language Proficiency -

Upper Intermediate - B2Additional Job Location -

Job Type

RegularMaster Skill List -

S\&M - Digital MarketingRemote Type -

RemoteWork Shift -

Standard (Poland)Compensation Range-

Initial Pay Starting From 10800 PLNWhy join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

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