Senior Project Manager

The Senior Project Manager will be responsible for leading major business transformation projects across FGV's F\&B and entertainment operations.

The role will focus on Business Process Re-engineering,Data Analytics, Automation, Robotics and Internet of Things (IoT), with the objective of improving operational efficiency, reducing manpower dependency, enhancing customer experience and building a more data-driven organisation.

Job Responsibilities:

1. Business Process Re-engineering

Review and analyse existing business and operational processes across F\&B and entertainment operations.

Identify inefficiencies, duplication, manual processes, operational bottlenecks and opportunities for improvement.

Lead Business Process Re-engineering (BPR) initiatives across front-of-house and back-of-house operations.

Develop and implement improved workflows, SOPs and operating models.

Evaluate existing manpower-intensive processes and identify opportunities for digitalisation and automation.

2. Data Collection \& Analytics

Establish systematic data collection processes across FGV's F\&B and entertainment businesses.

Identify key operational, financial, customer and performance data required for management decision-making.

Consolidate data from POS systems, reservations, karaoke systems, membership platforms, inventory systems and other operational platforms.

Analyse sales, customer traffic, product mix, labour productivity, inventory movement and outlet performance.

Develop management dashboards and performance reports.

Identify trends and patterns that can improve revenue, cost control and operational efficiency.

Translate data into performance KPIs for individual outlets and business units.

3. Automation\& Robotics

Spearhead the adoption of automation and robotics initiatives across FGV's F\&B and entertainment operations.

Identify suitable processes for automation, including repetitive, labour-intensive and high-volume activities.

Evaluate emerging technologies including service robots, cleaning robots, automated kitchen systems, inventory automation and smart ordering solutions.

Conduct feasibility studies and cost-benefit analyses for proposed automation projects.

Work with technology vendors and solution providers to develop pilot programmes.

Lead implementation, testing and commissioning of automation solutions.

4.

Internet of Things (IoT) Management

Lead the development and implementation of IoT solutions across FGV's outlets and facilities.

Identify opportunities to connect equipment, systems and operational assets through IoT technology, including:

(a) Equipment monitoring

(b) Energy management

(c) Temperature monitoring

(d) Refrigeration

(e) Asset and inventory tracking

Develop dashboards for real-time monitoring and alerts.

Work with technology partners to integrate IoT devices with existing business systems.

In 2020, Fairy Group Ventures successfully won the operating rights to SAFRA premises at 29 Carpenter Street. This integrated F\&B and Entertainment Hub at 29 Carpenter Street was first of its kind among the existing SAFRA clubhouses in Singapore to be operated by a single operator.

Below are the creative culinary brands and entertainment choices available at 29 Carpenter Street:

Level 1 – F\&B Dining

JUwei 聚味老南洋咖啡店 nestled in the Clarke Quay area, invites you to gather, celebrate, and indulge in the vibrant flavors of Nanyang cuisine. Whether you're reminiscing about a bygone era rich in culinary heritage, toasting to new beginnings, or simply savoring a perfectly brewed cup of traditional coffee, JUwei聚味老南洋 invites you to celebrate the joy of coming together. Join us at JUwei聚味老南洋, where every meal is a celebration of nostalgia that extends beyond taste.

Level 2 – F\&B Dining

二当家啦啦煲 Er Dang Jia LaLa Pot - a celebration of the sea’s finest bounty simmered in an exquisite broth. At 二当家啦啦煲, we are passionate about delivering the freshest flavors and authentic experiences with handcrafted broth made from premium ingredients, slow-brewed to unlock deep, umami-rich flavors. Whether you're savoring a familiar favorite or discovering a new delight, 二当家啦啦煲 brings you closer to the joy of shared meals and the warmth of home.

Level 3 – Family Karaoke

聚 JU Party Box – Our exclusive private rooms elevate karaoke experiences with state-of- the-art sound systems and vast song selections. Whether it's a celebration, a night out with friends, or a team-building event, our private karaoke rooms offer a space to create unforgettable entertainment moments in the privacy of their own karaoke paradise!

Level 5 – Live House

聚歌 JUGe Entertainment, a go-to destination for live band performances featuring Mandarin and Cantonese genres. The energetic atmosphere of our venue, combined with the infectious enthusiasm of our performers, created a truly immersive experience that had all patrons singing along and enjoying every moment.

Level 7 – Lounge

Ruby Lounge - An open mic karaoke bar featuring a 7 ft pool table, private VIP room, long main hall with differentiated seating styles, Moulin Rouge cabaret style décor with dominant red ruby colour scheme and performance artistes providing curated live singing performances.