Digital Marketing Manager - 4 day working week

The role

We’re looking for an experienced Digital Marketing Manager to join our growing team at Verve, based at our studio in Shrewsbury.

This is a permanent four-day working week, giving you the opportunity to take on a genuinely responsible agency role while enjoying a three-day weekend every week.

This is a broad and varied role for someone with strong all-round digital marketing experience, but just as importantly, someone who is brilliant with clients.

You’ll take responsibility for a portfolio of retained digital marketing clients, becoming their trusted day-to-day contact, understanding their businesses and objectives, and ensuring we're continually looking for ways to improve their performance and get the maximum value from their relationship with Verve.

You’ll work alongside our existing Junior Digital Marketing Executive and Design \& Marketing Executive, helping to organise, support and develop the team while working closely with our designers, developers and directors.

We're looking for someone who is confident, commercially minded and exceptionally organised. Someone who enjoys talking to clients, isn't afraid to challenge them when appropriate, and is always thinking:

“What should we be doing next for this client?”

What you’ll be doing

You’ll take a leading role in the management and development of Verve’s digital marketing portfolio, including:

• Account managing a portfolio of retained digital marketing clients, becoming their trusted day-to-day point of contact
• Building strong relationships and developing a genuine understanding of each client's business, objectives and challenges
• Leading regular client meetings, presenting results and agreeing priorities and next steps
• Keeping client activity organised, planned and moving forward, ensuring actions don't disappear between meetings
• Proactively identifying opportunities to improve performance, add value and grow client accounts
• Overseeing and contributing to PPC campaigns across Search and Social
• Developing and overseeing SEO strategies and ongoing optimisation
• Overseeing organic and paid social media activity
• Planning and coordinating content, email marketing and other digital activity
• Reviewing performance data and translating it into clear, commercially relevant recommendations for clients
• Working with our Junior Digital Marketing Executive and Design \& Marketing Executive to plan workloads, priorities and activity
• Supporting and developing other members of the marketing team, sharing knowledge and helping them progress
• Working closely with Verve's designers and developers to deliver joined-up digital campaigns
• Contributing to the continued development of Verve's digital marketing services, processes and techniques
• Playing an active role in winning new digital marketing business and growing our retained client portfolio
• Identifying additional opportunities within existing accounts where they will genuinely benefit the client
• Getting involved in the development, launch and marketing of Verve's own products and platforms

About you

Essential experience \& skills:

• Strong all-round knowledge and practical experience of digital marketing
• Proven experience across PPC, SEO and social media, with an understanding of how different channels work together
• Experience managing client accounts and building long-term client relationships
• A confident, personable communicator who genuinely enjoys talking to clients
• Exceptionally organised, with the ability to manage multiple clients, campaigns, deadlines and team priorities
• A proactive mindset — you're more likely to suggest what should happen next than wait to be given a task
• Commercially aware and focused on delivering measurable results
• Comfortable analysing marketing performance and explaining it clearly to clients without hiding behind jargon
• Able to identify opportunities to improve and grow client accounts
• Excellent written English and strong attention to detail
• Comfortable taking ownership and seeing things through
• Experience supporting, mentoring or managing other members of a team
• A genuine interest in the changing digital landscape and a desire to keep learning

Ideally, you’ll also have:

• Previous experience within a digital or creative agency, or experience working closely with one
• Experience with platforms such as Google Ads, Meta Ads, GA4, Search Console, SEMrush, Klaviyo or Mailchimp
• A strong understanding of eCommerce marketing and the customer journey from acquisition through to conversion and retention
• An understanding of website builds and platforms such as WordPress, Shopify and Magento
• Experience developing digital strategies rather than simply delivering individual activities
• Experience contributing to pitches, proposals and new business opportunities

We don't expect you to be the world's leading expert in every digital discipline. What matters is that you have strong digital foundations, know how to bring the right people and channels together, and have the confidence and commercial awareness to lead client relationships effectively.

Why join Verve?

This is an opportunity to join Verve at an exciting point in the growth of our digital marketing offering.

You’ll work across a varied portfolio, from high-turnover eCommerce businesses to ambitious SMEs, with the opportunity to make a noticeable difference to their performance. You won't simply be handed a list of marketing tasks; you'll be encouraged to understand the businesses you work with, contribute ideas and help shape what we do next.

You'll work alongside specialists across marketing, design and development, giving you exposure to the complete digital picture rather than a single marketing discipline.

You'll also have the opportunity to shape the future of Verve's digital marketing offering, developing our services, introducing new ideas and techniques, helping develop the team and contributing to the growth of the portfolio.

And you'll do all of that on a four-day working week. We believe talented people can do great work without work taking over their lives, and the four-day week is an established part of how we work at Verve.

Benefits

• Permanent four-day working week
• Three-day weekend every week
• Generous holiday allowance, increasing by one day for every year at Verve
• Profit-related pay scheme
• Training and opportunities for professional development
• Bike to Work scheme
• Living Wage Employer
• Flexible approach to work–life balance
• Team events and socials

About us

Verve is a B Corporation–certified creative digital agency based in Shrewsbury, specialising in web development, design and digital marketing. We’re a well-established and growing agency, with a reputation for delivering high-quality, results-driven work.

Our team is made up of highly skilled specialists, designers, developers and marketers, who are leaders in their fields. We’re continually evolving our approach, investing in new tools, technologies and cutting-edge, industry-leading techniques to ensure both our clients and our team stay ahead of the curve.

As one of the first digital agencies in Shropshire to achieve B Corp certification, we’re committed to high social, environmental and ethical standards. Our clients, our people and our planet are central to how we work, and we believe great work and responsible business go hand in hand.

Verve is a place where ambitious people can progress quickly. You’ll have genuine opportunities to develop your skills, take on responsibility, and shape the direction of both client work and internal initiatives. Alongside delivering digital marketing for a diverse portfolio of clients, from high-turnover eCommerce brands to smaller WordPress sites, we also develop our own products and platforms, giving our team the chance to be involved in building, launching and marketing ideas from the ground up.

We work collaboratively, support one another, and take real pride in the work we produce. If you’re looking for an agency where your contribution matters, your ideas are heard, and your career can grow alongside the business, Verve is a great place to be.

What next?

If this sounds like you and you're excited by the opportunity to build strong client relationships while delivering digital marketing that makes a measurable difference, we'd love to hear from you.

Pay: £25,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Flexible schedule
• Flexitime
• Free parking
• On-site parking

Work Location: In person