About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

The Sales Support Operations Associate plays a crucial role in maintaining the efficiency and accuracy of sales tasks and processes through meticulous administrative and clerical support. Managing essential office tasks, coordinating sales activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving sales processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the sales success of the company.

The Sales Support Data Entry Agent will be an essential part of a Field Sales Team which will cover the entire U.S. The Agent will collaborate with the Sales and US Air and Ocean Pricing Team to enter data into the quoting tool (HITS) for pricing purposes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages communication with the Field Sales around spot pricing opportunities being brought on board.
• Adapts pricing requests for individual clients. Verifies quantities, pickup/delivery points, commodities and incoterms.
• Validates adherence to standards and that data provided is sufficient to price the opportunity. Offers guidance to the Sales Team, discuss possible discrepancies.
• Collaborates with US Air and Ocean Pricing Team on regular basis ensuring data quality.
• Administers shipment data entry into the pricing tool for quoting purposes.
• Addressed any possible problems when transmitting information.
• Acts as resource of sales communication for transactional Pricing Desk members.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not supervise any direct reports.

EDUCATION AND EXPERIENCE

• High School Diploma Required
• English Language Required - B2, C1 Levels

KNOWLEDGE, SKILLS AND ATTRIBUTES

• Organizational skills
• Attention to Detail
• Time management and prioritization
• Customer-focused
• Strong written and verbal skills communication skills in English in order to present information to the internal customers
• Adaptable / flexible to high-pressured environment.
• Comfortable with utilizing internal IT tools and Email.
• Basic Incoterms knowledge

PHYSICAL DEMANDS

• Frequently required to stand, and walk
• Regularly required to sit for extended periods
• Regularly uses arms to reach, hands and fingers for computer and phone use
• Speaking clearly and listening for heavy phone contact
• Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!