Receptionist

Full Job Description

Part Time Receptionist - The Marlay, Carechoice

Why Choose CareChoice?

At CareChoice, we are committed to revolutionizing the healthcare experience. With a legacy of over two decades in the Nursing Homes Sector, we are embarking on a journey to become the most trusted and respected Nursing Home brand in Ireland

This is an excellent opportunity to develop your skills within a supportive environment whilst working with an experienced team of Healthcare Professionals in a diverse, multi-cultural environment.

Job Description

• Greet all visitors at reception in a professional and courteous manner and ensure all sign in/out.
• Ensure the smooth and business-like operation of the Marlay's telephone switch board to include message taking and paging as appropriate.
• Address any low-level telephone & bleep system maintenance issues of a routine nature.
• Daily update of the List of Residents and any other such forms as required e.g. maintenance log.
• Regular checking of, and for, email communications and acting thereon
• Re-direction of all incoming post to the DON.
• Taking and booking of telephone inquiries for viewings.
• Maintain daily diary.
• Deal with residents' issues and family complaints.
• Update daily CNM notification.
• Appropriate addressing and franking of all outgoing mail and subsequent posting of same.
• Routine or ad hoc typing assignments as may be directed by either senior management or other authorised staff.
• Supporting the Accounts/Admin function e.g. cheque posting, data input, general filing, etc, as directed by authorised staff
• Booking of Taxis & Couriers in accordance with approved procedures and subsequent vetting of bills
• Resident mail and newspaper distribution if and as required
• Completion of Clothes tagging forms
• Distribution of Marlay marketing collateral e.g. brochures, as directed
• Ensure outing forms completed and presented before and after residents outing.
• Administrative duties associated with the all foregoing to include but not limited to; email, paperwork, phoning, faxing, filing

Qualifications and Skills

• Relative experience in a similar environment an advantage
• Ability to work independently or as part of a team
• Availability to work varied shift patterns across Monday to Sunday

What we offer:

• Premium payments on Sundays and night shift
• FLYEfit gym discount - stay active and healthy with discounted gym membership
• Death in Service Benefit
• Comprehensive induction training
• A rewarding working environment, with support from supervisors and managers
• Competitive rates of pay
• Opportunities for promotion within an expanding group
• Extensive in-house training (NMBI approved)
• Employee Assistance Programme - supporting your mental health and wellbeing
• Free parking
• Subsidised lunches