Operador Call Center - São Domingos de Rana (m/f)

BERNER pushing the limits. Decidir sobre a tua carreira e o teu empregador é uma escolha sobre o teu futuro - um futuro onde irás investir a tua paixão e uma grande parte do teu tempo, energia e capacidade.

Are you a visionary Inside Sales Representative (Construction/Mobility/Industry) ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success!

INDIVIDUAL ACCOUNTABILITIES

• Take orders
• Provide product selection advice
• Take order change requests, incl. Returns; cross- & upsell
• Provide info on delivery status, invoicing for high-value customers
• Manage complaints & warranties, e.g. For damaged goods, delays for high-value customers
• Qualify and warm up/activate leads generated by mktg./kam

SHARED ACCOUNTABILITIES

• In teamselling approach, align on sales actions and customer needs (with local field sales)
• Act in alignment with local quantity and quality guidelines
• Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights
• Aligning customer priorities across channels

O Grupo BERNER, enquanto empregador, ousa diferenciar-se e proporcionar a cada colaborador a oportunidade e a possibilidade de desenvolver-se.
Juntos, ultrapassamos os nossos próprios limites e contribuímos para a construção de um amanhã melhor.