MOA/Receptionist for Physiotherapy Clinic

Job Title: MOA/Receptionist at PhysioLife Physiotherapy Clinic
Location: South Surrey, BC
Job Type: Part-time maternity leave coverage, about 18-20 hours/week with potential to increase hours in the future
Salary: Based on experience, starting at $20/hour
Start Date: Training starts in June 2026

About us:
We are an established multidisciplinary clinic dedicated to helping clients improve their health and mobility. We are currently seeking a reliable, personable, and organized receptionist to join our front desk team. Typical shift hours would be mornings from 7am-1pm or afternoons from 1pm-7pm, and this position may include a mix of morning and afternoon shifts.

Responsibilities:

• Greet and check-in patients in a warm, friendly, professional manner
• Schedule and confirm appointments using clinic software
• Answer phone calls and respond to emails promptly and courteously
• Handle payments and issue receipts
• Support therapists with administrative tasks to ensure smooth operations - manage patient records, additional communication with patients, managing cancellations and wait lists
• Liaising with and billing third party payers (ICBC, WorkSafeBC, MSP, Medavie Blue Cross)
• Laundry and folding of bed linens/hand towels
• General cleanliness of the clinic - keeping reception area tidy, putting away equipment if needed, restocking therapist supplies in rooms

Qualifications and Skills:

• Previous experience in a medical or clinic setting preferred
• Excellent verbal and written communication skills (will be communicating in-person, over the phone and through e-mail)
• Proficient in using computers and scheduling software (experience with JaneApp is an asset)
• Ability to multitask and stay organized in a busy environment
• Great attention to detail
• Ability to work independently and as a team member assisting the therapists
• Friendly, personable, and client-focused attitude
• Professionalism dealing with patients, staff members, physician's offices, and third party payers
• Reliable, punctual, and responsible

What We Offer:

• Fun, supportive team environment
• On-the-job training
• Team building events

How to apply:
Please respond to this posting with a cover letter and resume.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 18 – 20 per week

Benefits:

• Casual dress
• Company events
• On-site parking

Application question(s):

• Are you available to work approximately 18-20 hours/week?
• Are you available to work the typical shift hours of 7am-1pm and 1pm-7pm?

Work Location: In person