Liaison Officer

Key Responsibilities

A liaison officer handles a variety of informational, interpersonal, and operational duties:

• Communication Bridge: Clarifying information between parties and preventing communication breakdowns.
• Coordination: Arranging meetings, planning joint events, and managing shared resources.
• Relationship Management: Fostering trust and cooperation between organizations.
• Troubleshooting: Navigating logistical issues, de-escalating disputes, and reporting on shared projects.

Common Industries

Liaison officers are employed across multiple sectors depending on their specific focus:

• Government & Law Enforcement: Connecting municipal or federal bodies with the public, or aligning local police with external agencies.
• Corporate & Finance: Interacting with regulatory bodies like Bank Negara Malaysia or bridging the gap between external partners and internal legal/compliance teams.
• Healthcare & Education: Acting as a Patient Liaison Officer in clinics or a Parent Liaison Officer in international schools to guide families and coordinate support services.

Skills Required

To excel in this role, a liaison officer must have strong diplomatic negotiation skills, outstanding organizational capabilities, and a deep understanding of the parent organization they represent. Key competencies include:

• Excellent verbal and written communication
• High emotional intelligence and conflict resolution
• Crisis management and problem-solving abilities

Pay: RM2,800.00 - RM3,500.00 per month

Work Location: In person