Hotel Manager

Job Summary

We are seeking a highly organized and guest-oriented Hotel Manager to oversee the daily operations of our property. The ideal candidate will be responsible for ensuring a seamless guest experience while maintaining high standards of service, profitability, and staff performance. You will lead a multidisciplinary team, manage budgets, and ensure compliance with all health and safety regulations.

Key Responsibilities

• Operations Management: Oversee all front-of-house and back-of-house operations, including front desk, housekeeping, maintenance, and F\&B services.
• Guest Relations: Address guest complaints and feedback proactively to ensure high satisfaction ratings and brand loyalty.
• Financial Oversight: Manage annual budgets, track expenses, and implement revenue management strategies to maximize occupancy and GOP.
• Team Leadership: Recruit, train, and mentor department heads and staff. Conduct performance reviews and foster a positive, productive work environment.
• Quality Control: Perform regular inspections of the property to ensure rooms, public areas, and facilities meet luxury and safety standards.
• Compliance: Ensure the hotel adheres to local licensing laws, health and safety regulations, and labor standards.
• Vendor Management: Negotiate contracts with suppliers and manage third-party service providers.

Requirements \& Qualifications

• Experience: Minimum of 5+ years in hotel management or a senior leadership role within the hospitality industry.
• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Technical Skills: Proficiency in Property Management Systems (PMS) like Opera or Oracle NetSuite, and Microsoft Office Suite.
• Leadership: Proven ability to lead diverse teams and manage high-pressure situations effectively.
• Communication: Exceptional verbal and written communication skills.
• Financial Acumen: Strong understanding of P\&L statements, budgeting, and forecasting.

Preferred Skills

• Experience in high-volume or luxury boutique environments.
• Multilingual capabilities are a significant plus.
• Strong networking skills within the local tourism and business community.

Pay: AED3,500.00 - AED5,000.00 per month

Work Location: In person