Group Operations Manager | The Apollo Restaurant Group

Lead restaurant operations across a portfolio of premium hospitality venues, driving performance, guest experience and team success.

23rd June, 2026

At The Apollo Restaurant Group, we create hospitality experiences that bring people together through exceptional food, thoughtful design and genuine hospitality. We're looking for an experienced Operations Manager to join our leadership team and help shape the next phase of growth across our hospitality portfolio.

Based in Sydney, this role supports a collection of premium dining and hospitality experiences within the Group. Reporting to the COO and Director, you'll be responsible for operational performance, guest experience, commercial outcomes and leadership development across multiple venues.

This is a role for someone who thrives in complex environments, enjoys building high-performing teams and knows how to balance exceptional hospitality with strong commercial results. You'll work across established venues, partnering with venue leaders to improve systems, strengthen performance and create memorable guest experiences.

What you'll be responsible for

• Leading Operational Excellence You'll oversee the day-to-day performance of multiple hospitality operations, ensuring every venue operates efficiently, consistently and to the highest standards. From service delivery and presentation to maintenance, compliance and operational systems, you'll create an environment where teams can perform at their best and guests receive an exceptional experience every time.
• Driving Commercial Performance You'll take ownership of operational budgets, labour performance, cost control and profitability. Working closely with venue leaders, you'll identify opportunities for improvement, make informed commercial decisions and ensure financial targets are achieved without compromising the guest experience.
• Elevating the Guest Experience Hospitality sits at the heart of everything we do. You'll help create and maintain service standards that reflect our commitment to genuine hospitality, while identifying ways to improve the customer journey and build long-term guest loyalty.
• Developing Leaders and Teams You'll lead, coach and support a team of hospitality leaders, helping them build capability, confidence and accountability. You'll work closely with People & Culture on recruitment, succession planning and team development to ensure our venues continue attracting and retaining exceptional talent.
• Building Better Systems We're always looking for ways to improve. You'll review processes, identify operational efficiencies and implement systems that help our venues operate more effectively while maintaining the individuality that makes each experience unique.

About You You'll bring:

• Significant hospitality leadership experience across restaurants, venues, hotels or multi-site operations
• Strong commercial acumen with experience managing budgets, labour costs and profitability
• A proven ability to lead and develop high-performing teams
• Exceptional organisational and problem-solving skills
• Confidence working across multiple stakeholders and operational priorities
• A hands-on leadership style and genuine passion for hospitality

Most importantly, you'll be someone who takes ownership, leads from the front and genuinely enjoys helping teams succeed.

Why Join Us?

We're building hospitality businesses designed to stand the test of time.
Our teams are united by a shared commitment to exceptional guest experiences, continuous improvement and creating places people genuinely want to be.

This is an opportunity to join a growing group, work alongside experienced leaders and play a meaningful role in shaping the future of our hospitality operations.