Finance & Operations Administrator

About Flybear

Flybear Sdn Bhd is a fast-growing third-party logistics (3PL) and e-commerce fulfillment company based in Petaling Jaya, Selangor. We process over 30,000 orders monthly across TikTok Shop, Shopee, Lazada, and Shopify, serving 80+ active clients primarily in the beauty, personal care, and health categories. We operate across 25,000 sq ft of warehouse space and are expanding rapidly.

The Role

We are looking for a reliable, organised, and detail-oriented Finance \& Operations Administrator to take ownership of our day-to-day administrative, finance, and client-facing coordination work. This is a hands-on role where you will be the backbone of our back-office operations — giving our leadership team the freedom to focus on growth and strategy.

This role is ideal for someone who is meticulous, proactive, and comfortable wearing multiple hats in a fast-paced SME environment.

Key Responsibilities

Finance \& Accounting Administration

• Consolidate bank statements
• Process SOCSO, LHDN, and KWSP payments
• Coordinate payroll and ensure all staff are paid accurately and on time
• Process bill payments and ensure all recurring obligations are settled within deadlines
• Process contractor payments monthly — collect timesheets, calculate hours, and submit payments
• Prepare and send client invoices
• Chase overdue payments from clients daily and maintain an updated payment tracker
• Manage COD collection — reconcile COD reports weekly and coordinate payouts to clients
• Assist with SST submissions every two months and preparation for annual audit

Client \& Sales Administration

• 1st responder to WhatsApp and email fulfillment enquiries
• Qualify inbound leads and schedule meetings or warehouse visits with management
• Coordinate client onboarding — service agreements, deposit invoices, system setup coordination
• Maintain and update the client lead list and onboarding tracker

General Admin \& Compliance

• Liaise with the Company Secretary on compliance submissions, document signing, and filings
• Manage HR admin — prepare offer letters, employment contracts, EA forms, and appraisal paperwork
• Coordinate with lawyers and external parties on routine legal and administrative matters
• Ensure licenses, certifications, and premises compliance are up to date

Who We Are Looking For

• Diploma or Degree in any discipline are welcomed
• 1–2 years of experience in admin, finance, or operations (fresh graduates with strong foundations welcome)
• Comfortable working with numbers and basic accounting — experience with Bukku, Xero, or similar is a plus
• Strong written and spoken Bahasa Malaysia and English
• Highly organised with the ability to juggle multiple tasks and meet strict deadlines
• Proactive and comfortable working independently with minimal supervision
• Familiar with Google Workspace (Docs, Sheets, Gmail) and WhatsApp Business
• Prior experience in logistics, e-commerce, or fulfillment is an advantage but not required

What We Offer

• Full-time Salary: RM 1,800 – RM 2,400 depending on experience
• Part-time Salary: On hourly basis
• Full-time Working Hours: Monday to Friday, 9am – 6pm
• Opportunity to grow with a fast-scaling logistics company
• Supportive team environment with direct exposure to senior leadership
• EPF, SOCSO, and EIS contributions

Pay: RM1,453.33 - RM5,522.12 per month

Benefits:

• Flexible schedule
• Free parking
• Opportunities for promotion

Work Location: Hybrid remote in Petaling Jaya