Facilities Support Services Coordinator

Company Description (ADD UNIT/TEAM INFO)

This position sits within the Infrastructure and Assets Group who from planning to maintenance, are dedicated to delivering resilient infrastructure and services that enrich lives today and ensure a thriving future for our community.

Job Description He angituutanga: The opportunity

Step into a role where your organisational skills and people focus truly make a difference. As one of our three Support Services Coordinators, you’ll be part of a tight, supportive team that keeps our Facilities and Support Unit running smoothly every day. You’ll be the friendly face and reliable go‑to for staff across the business, helping them get what they need, when they need it.

Reporting to the Facilities Support Team Leader, you’ll provide high‑quality administrative and customer support across a wide range of facilities functions. Your work will span everything from managing accounts, work requests, and purchase orders, to supporting our Cardax and key management processes. You’ll also play an important role in keeping our systems and processes humming, ensuring our people and spaces are well looked after.

This is a great opportunity for someone who enjoys variety, thrives on building strong relationships, and takes pride in delivering excellent service. You’ll be joining a team that values collaboration, trust, and a positive attitude where your contribution will be noticed and appreciated.

Qualifications Oo puumanawa me oo wheako \| Your skills and experience

Qualifications and experience

• A proven track record of thinking differently, acting with integrity, working together and making it happen.
• Experience processing invoices and financial information.
• Experience with invoicing systems and administrative databases.
• Experience of work order processing systems (IPS) and financial systems.
• Experience with electronic filing systems and share point an advantage.

Qualities and attributes:

• Accountability for your portfolio of work and a willingness to pitch in to support the wider unit priorities when asked by the Facilities Leadership Team.
• Being able to demonstrate your ability to articulate and support the corporate vision and contribute positively to team culture.
• Self-awareness that mindset is the foundation of performance and an ability to develop self and others in this regard.
• Customer focused with the ability to work with customers to understand their needs to ensure information and services are provided that meet their requirements.
• A positive mindset and the ability to use your initiative while staying within organisation procedures and processes.
• Intermediate level of computer literacy and experience with Microsoft Office applications, particularly Outlook, Word and Excel.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Methodical working style with a high level of attention to detail.
• Clean Full NZ Drivers Licence.

Additional Information He aha te wariu o te utu kaimahi? \| What’s the salary?

Circa $75k dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now!

• View the position description.
• Click apply
• Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 24 May 2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.