DX ASN Customer Services Finance Analyst (contract)

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Our broad portfolio includes enterprise imaging IT, AI-powered decision support, as well as eHealth and patient engagement solutions. It comprises business intelligence, performance management tools and tele operations solutions, innovative cardiology IT, digital pathology as well as diagnostics IT and lab automation.

The DX ASEAN Customer Services Finance Analyst supports financial controlling, forecasting, operational reporting, and service business analysis across ASEAN countries. The analyst consolidates country data, prepares accurate and timely analyses, monitors key performance indicators, and provides insights that support operational and financial decision-making. The role collaborates closely with Country Operations, Customer Services, and Finance stakeholders.

Key Responsibilities

Financial Controlling and Reporting

• Support month-end closing activities, including accruals, provisions and reconciliations.
• Prepare monthly service reports, including service cost, headcount.
• Coordinate with relevant stakeholders to investigate material variances, validate reported figures and prepare meaningful commentary.
• Prepare supporting analyses and presentation materials for monthly performance reviews with ASEAN Country Operations teams.

Forecasting and Planning

• Consolidate actual, forecast, and budget submissions for ASEAN countries.
• Maintain planning data in the relevant reporting tools.
• Support forecast and budget reviews by preparing variance analyses, identifying key assumptions, and coordinating alignment with stakeholders.

Customer Services Business Analysis

• Monitor spare-parts consumption and service labor costs by relevant categories.
• Compare planned and actual service contract costs, identify material deviations, and analyze underlying cost drivers.
• Provide ad hoc financial and operational analyses to support management decisions and regional initiatives.

Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Approximately 2–5 years of experience in finance, controlling, business analysis, reporting, or operations analytics.
• Strong analytical and problem-solving skills, with the ability to interpret data and communicate clear conclusions.
• Advanced proficiency in Microsoft Excel; experience with Power BI or comparable reporting tools is preferred.
• Experience with SAP or another enterprise resource planning system is preferred.
• Strong attention to detail, data accuracy, and adherence to reporting deadlines.
• Effective communication and stakeholder coordination skills in a multicultural, regional environment.
• Ability to work independently on assigned analyses while seeking guidance on complex judgments and priorities.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-my

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.