Senior Fraud Analyst

Requirements

Job Title: Senior Fraud AnalystLocation: Kuwait

Contract Type: 12-Month Fixed-Term Contract

Role Overview We are seeking experienced Senior Fraud Analysts to join our team on a 12-month contract in Kuwait. The successful candidates will be responsible for fraud monitoring, alert review, investigation, and case management across banking products and digital channels.

This role plays a key part in identifying, investigating, and mitigating fraud risks while ensuring a strong balance between fraud prevention and customer experience.

Key Responsibilities* Monitor fraud detection systems and review alerts across cards, digital banking, payments, and account activities. * Conduct detailed investigations into suspicious transactions and potential fraud cases. * Analyse customer behaviour, transactional data, and supporting evidence to determine fraud risk. * Take appropriate action including customer contact, account restriction, escalation, or case closure. * Document investigations thoroughly in line with internal policies and regulatory requirements. * Escalate complex or high-risk cases to management and relevant stakeholders where required. * Identify emerging fraud trends and provide feedback to rule writing and fraud strategy teams. * Support law enforcement requests and internal audit requirements where applicable. * Maintain service level agreements (SLAs) and productivity targets.

Required Skills \& Experience* Proven experience in fraud monitoring and investigation within a banking or financial services environment. * Strong understanding of fraud typologies including card fraud, account takeover, social engineering, and mule accounts. * Experience working with fraud detection and case management systems. * Strong analytical and decision-making skills. * Ability to handle sensitive situations and communicate effectively with customers when required. * Strong documentation and reporting skills. * Ability to work in a fast-paced environment and manage high alert volumes.

Preferred Qualifications* Experience within Middle Eastern financial institutions is advantageous. * Knowledge of regulatory and compliance frameworks relevant to fraud risk. * Professional certifications in fraud or financial crime (e.g., ACFE, ICA) are desirable. * Bachelor’s degree in Finance, Business, Risk, or related discipline.

What We Offer* Competitive contract package. * Opportunity to work within a dynamic banking fraud environment. * Exposure to a broad range of fraud risk scenarios and cross-functional collaboration.