Conduct members data analysis to determine program budgets and forecasts, and identify trends and behavior patterns for targeted audience segmentation.
Develop, implement, and manage a loyalty program aimed at enhancing customer retention.
In charged in member’s point management for better customer retention. Explore in members strategic rewards to build lasting customer relationships.
Analyze customer behavior to select premium redemption items and ensuring program mechanics align with customer preferences and business goal.
Manage members cards, including account merging and points adjustment. Collaborate with creative designers to shape program visuals and communication materials.
Maintain communication between outlets and customers, ensuring smooth program implementation and a positive customer experience.
Perform any other duties as assigned by superior
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Work Location: In person
EuroStaffs operates in 19+ countries with around 150 staff and generates multi-million dollar annual revenue. It serves as a vertical search engine aggregating jobs, CV tools, career blogs, and admissions. Revenue comes from premium services for employers and institutions, while job seekers and students access applications, resume tools, and ads for free.
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