Client Care Manager

Client Care Manager

You must BE NMBI Registered have access to car and a clean drivers license

We are seeking a dynamic and compassionate Client Care Manager to join our healthcare team. In this vital role, you will serve as a dedicated advocate for patients, ensuring seamless coordination of care and exceptional service delivery across diverse clinical settings. Your expertise will help bridge communication between patients, families, and healthcare providers, fostering a supportive environment that promotes optimal health outcomes. This position offers an exciting opportunity to make a meaningful difference in patient lives while working within a collaborative and innovative organization committed to excellence. Responsibilities

• Act as the primary point of contact for the organisation patients and their families.
• Coordinate with multidisciplinary teams including nurses, social workers, physicians, and case managers to develop personalized care plans.
• Clinical Leadership \& Care Management.
• Operations Management
• Department Performance
• Staff Management, Supervision \& Development
• Recruitment \& Workforce Planning
• Marketing \& Brand Representation and community enegement
• Compliance, Governance \& Quality Assurance
• Compliance \& Audit Readiness Targets
• Conduct intake assessments and care plan set up .
• Perform utilization review and utilization management to ensure appropriate resource use aligned with clinical guidelines .
• Manage case management activities including discharge planning, follow-up care arrangements.
• Ensure compliance with HSE \& HIQA regulations by safeguarding patient information during all interactions and documentation processes and audit ready .
• Proven experience in critical care environments.
• Strong background in hospital settings with expertise in hospital medicine, emergency medicine, or acute care nursing.
• Experience working within hospice care or behavioral health programs is a plus.
• Familiarity with social work principles, discharge planning procedures, and managed care processes..
• Excellent communication skills combined with the ability to handle intake assessments efficiently and empathetically.
• Ability to navigate complex healthcare regulations including HIPAA compliance standards effectively.
• Communication \& Stakeholder Management*Coordinate and manage care schedules for clients and carers.

*Maintain effective regular communication with carers, clients and families regarding scheduling.

*Handle new client enquiries and HSE referrals.

*Support recruitment and onboarding of new care staff

*Provide administration support to the care team and compile weekly reports (Word, Excel)

*Ensure consistent application of companies policies, procedures and approved practice and to promote the aims of Right at Home.

*The candidate should have flexibility of being on call and travel within CHO3

Skills

• Have business acumen
• Be a strategic thinker and planner
• Great leadership skills

* Strong organisational skills with excellent attention to detail.

* Excellent communication and interpersonal abilities.

* Ability to multitask, prioritise workloads, and work effectively under pressure.

* Proficiency in Microsoft Office and scheduling software.

* Compassionate, empathetic, and passionate about delivering quality care.

* Ability to work independently and as part of a team.

* Work authorisation for Ireland required.

What We Offer

* Competitive salary and benefits package.

* Permanent full-time position, Monday to Friday.

* Supportive and collaborative work environment.

* Opportunities for professional development and career growth.

* Work/life balance initiatives, including early finish on Fridays.

QUALIFIICATIONS

Registered Nurse with NMBI

drivers license

Accèss to car

Right to work In Ireland

• * The opportunity to make a meaningful difference in the lives of clients and their families.Join us as a Client Care Manager if you are passionate about delivering compassionate patient-centered care while leveraging your clinical expertise to improve health outcomes across varied healthcare settings!

Pay: €38,000.00-€58,065.98 per year

Application question(s):

• Do you have the right to work in Ireland?
• Do you have access to a car?
• Do you have clean drivers license?

Work Location: In person