- Greet customers in a friendly and professional manner.
- Process cash, credit/debit card, e-wallet, and other payment transactions accurately.
- Issue receipts, refunds, and change correctly.
- Operate the Point-of-Sale (POS) system efficiently.
- Balance cash drawer and prepare end-of-shift cash reconciliation.
- Ensure all sales transactions are recorded accurately.
- Handle customer inquiries and resolve basic complaints professionally.
- Promote ongoing promotions, loyalty programs, and menu items to customers.
- Coordinate with the kitchen and service crew to ensure smooth order processing.
- Maintain cleanliness and organization of the cashier counter and dining area.
- Ensure compliance with company SOPs, cash handling procedures, and food safety standards.
- Report any discrepancies, equipment issues, or customer concerns to the Restaurant Manager.
- Assist with general restaurant operations when required.
Job Requirements
- Minimum SPM or equivalent qualification.
- Previous experience as a Cashier or in customer service is an advantage; fresh graduates are encouraged to apply.
- Basic knowledge of POS systems and cash handling procedures.
- Good mathematical and numerical skills.
- Honest, responsible, and trustworthy in handling cash transactions.
- Friendly personality with excellent customer service skills.
- Good communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Willing to work on shifts, weekends, and public holidays.
- Able to work independently as well as part of a team.
- Basic computer literacy is an added advantage.
We believe in taking care of our people—both professionally and personally. Here’s what you can look forward to:
- Comprehensive Health Insurance
- Maternity \& Parental Leave
- Yearly Bonus and Performance Increment
- Career Growth Opportunities
- Professional Development
- Competitive Salary
Job Types: Full-time, Permanent
Pay: RM2,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person