Assistant Front Office Manager (Oasia Resort Sentosa)

Responsibilities

Assist Hotel Manager in overall administration and operations of the Front Office

Develop, recommend and advise the Hotel Manager or Room Division Manager on any areas of improvements in processes and strategies

Be proactive and resourceful in the analysis of trends, changing needs and expectation of guests in terms of accommodations, services and facilities

Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory

Inspects guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards

Review departmental programs to ensure development of future department heads

Requirements

Diploma in any field

At least 5 years of relevant experience in a similar capacity

Team player with positive attitude, enthusiasm and initiative

Knowledge in Opera System will be advantageous