Wellness Therapist

WHY JOIN US?

At LifeCare Wellness, we believe in the transformative power of comprehensive wellness services to enhance quality of life. As a leading provider of advanced wellness therapies, we continuously explore innovative ways to promote holistic healing and support individuals in achieving a healthier and more fulfilling lifestyle.

Our services include External Counterpulsation (ECP) Therapy, Hyperbaric Oxygen Therapy (HBOT), LOOPA – AI Functional Training Gym, and AI Moxibustion Bed Therapy, combining advanced Traditional Chinese Medicine (TCM) principles with modern technology to deliver a comprehensive wellness experience.

WHAT WE OFFER:

• Opportunities for further training and on-the-job training to enhance your knowledge.
• Supportive and collaborative team environment.
• Clear pathways for professional development within the Wellness field, aligned with our expansion.
• Competitive basic salary and performance based incentives.
• Work in a friendly, supportive, and collaborative professional environment.

If you’re dedicated to making a positive impact on client well-being, we’d love to hear from you!

Job Description \& Responsibilities:

• Client Management, Service \& Business Development
  • Handle customer registration, conduct initial assessments, and accurately record health parameters to establish a client profile while identifying potential future wellness needs.
  • Deliver professional therapy sessions and wellness procedures effectively, with a focus on achieving client-centered outcomes that naturally encourage continued engagement and service retention.
  • Proactively recommend personalized wellness solutions and company services based on client assessments and needs, acting as a trusted advisor to promote optimal client wellness journeys.
  • Schedule, manage, and confirm client appointments efficiently; conduct systematic follow-ups post-service to support continued wellness, address ongoing needs, and encourage repeat visits and program renewal.
  • Build and maintain positive, long-term relationships with customers, ensuring high satisfaction and loyalty, with the aim of developing a dedicated client base and generating referrals.
• Operational \& Clinical Standards
  • Maintain therapy rooms and the entire center in a consistently clean, organized, and professional state.
  • Monitor all center equipment, perform routine checks, and coordinate timely maintenance to ensure optimal, safe working order.
  • Adhere strictly to all health, safety, and hygiene protocols to safeguard clients and staff, upholding a professional environment.
  • Keep meticulous, accurate, and up-to-date documentation of all client interactions, assessments, therapeutic interventions, and progress notes.
• Team Collaboration \& Additional Duties
  • Actively support the company’s marketing objectives by assisting in events and promotional activities, including participation as needed.
  • Perform any additional ad-hoc tasks or responsibilities as assigned by management to support center operations and team goals.

Job Requirements:

• Minimum Diploma or Bachelor’s Degree in a relevant health/wellness field (e.g., Physiotherapy, Sports Science or Fitness). Experience with sales or client relationship management is highly advantageous.
• Possesses interpersonal and communication skills.
• Competent in using computer systems and applications for scheduling and documentation.
• A collaborative team player who can work flexibly across departments.
• Organizational skills with the ability to manage multiple appointments efficiently.
• Physically fit to perform therapy sessions that may require standing or light physical effort.
• Excellent verbal and written communication skills in English, Malay, and Mandarin is a strong advantage to liaise effectively with Mandarin-speaking clients and stakeholders.
• Fresh graduates are welcome to apply, as comprehensive training will be provided.