- Supervise and schedule warehouse staff (storekeepers, forklift operators, packers, drivers) and ensure daily targets are met.
- Oversee receiving, put-away, picking, packing, and dispatch activities according to SOPs.
- Ensure inventory accuracy through cycle counts, stock takes, and investigation of variances.
- Coordinate with procurement, production, planning, and customer service on stock availability and delivery schedules.
- Arrange and monitor inbound and outbound shipments, including coordination with transporters, freight forwarders, and customs agents where required.
- Maintain accurate documentation (DO, GRN, packing lists, shipping documents) and ensure data is updated in the ERP/WMS system.
- Monitor warehouse KPIs such as order accuracy, on-time delivery, stock accuracy, and space utilisation, and report to management.
- Optimise warehouse layout, storage utilisation, and workflow to improve efficiency.
- Enforce 5S, workplace safety, and compliance with company policies and regulatory requirements (e.g., OSHA/DOSH).
- Ensure proper use and maintenance of material handling equipment (forklifts, pallet trucks).
- Train, coach, and evaluate team members, and handle attendance and discipline matters.
- Identify issues and propose corrective actions and continuous improvement ideas.
Requirements
- Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
- Minimum 3 to 5 years of experience in warehouse or logistics operations, with at least 1 to 2 years in a supervisory role.
- Strong knowledge of inventory management, warehouse processes, and logistics documentation.
- Experience with ERP/WMS systems (SAP is an advantage) and proficiency in MS Excel.
- Knowledge of import/export procedures and Incoterms is an advantage.
- Good leadership, communication, and problem-solving skills.
- Good command of English and Bahasa Malaysia.
- Valid forklift license is an advantage.
- Willing to work shifts, overtime, or weekends when required.
Pay: Up to RM5,000.00 per month
Work Location: In person
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