Waitress/Hostess (Female)

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Job Title: Waitress/Hostess

Department: Operations

Reporting To: Branch Manager

Location: Bahrain

Job Summary

We are seeking friendly and customer-focused individuals with experience in restaurant service, order taking, cash handling, and delivering excellent guest experiences. The ideal candidates will have a positive attitude, strong communication skills, and a passion for providing efficient and welcoming service.

Key Responsibilities

Guest Service

• Greet and welcome guests warmly and provide attentive, professional service.
• Take and manage guest reservations, including confirming bookings and updating reservation records.
• Escort guests to their tables and assist with seating arrangements.
• Take orders accurately and serve food and beverages promptly.
• Assist guests with menu selections and respond to requests professionally.
• Manage the reception area and ensure guests are attended to promptly upon arrival.
• Coordinate with the service team to ensure smooth table allocation and guest flow.

Cashier \& POS

• Operate the POS system and process cash and card payments accurately.
• Prepare and process guest bills and follow cash handling procedures.

Cleanliness \& Standards

• Maintain cleanliness and presentation of tables, service areas, and assigned sections.
• Follow food safety, hygiene, and service standards at all times.

Teamwork \& Professionalism

• Work closely with the kitchen and front-of-house team to ensure smooth service.
• Resolve or report customer complaints appropriately.
• Maintain excellent grooming, personal hygiene, and a polite, helpful attitude towards guests and colleagues.

A Taste of Our Culture

Al Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F\&B sector since 1987. With 39 years of hospitality experience, 17 brands, 30+ outlets, and over 1,000 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.

These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, Camel Club, and Orso, along with Al Abraaj Catering, Bakery, and CPU.

Applicants must reside in Bahrain, possess relevant experience and skills, and answer all pre-screening questions to be considered for this role.

Application Question(s):

• Do you currently reside in Bahrain?
• What is your visa type (work, visit, dependent or free visa)?
• What is your visa status (valid or expired)?
• What is your current or most recent salary?
• Are you required to serve a notice period?

Work Location: In person