Veterinary Assistant/Receptionist

Overview
We are seeking a compassionate and organized veterinary assistant to join our dedicated team. In this role, you will assist in most aspects of the clinic.

Responsibilities

• Greet clients and their pets with warmth and professionalism upon arrival.
• Schedule and confirm appointments for veterinary care.
• Answer phone calls and respond to client inquiries regarding services, procedures, and pet care.
• Maintain accurate patient records and manage billing processes efficiently.
• Assist veterinarians and technicians with the care of patients.
• Ensure all areas of the clinic are clean, organized, and stocked with necessary supplies.
• Provide clients with information on pet health care products and services offered by the clinic.
• Handle client concerns or complaints with empathy and professionalism.

Qualifications

• Education in the veterinary industry or related fields is a plus.
• Experience in a veterinary clinic or animal care environment is required.
• Strong communication skills with a friendly demeanor towards clients and pets alike.
• Proficiency in using office equipment and software; experience with veterinary management software (Ezyvet) is advantageous.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• A genuine love for animals and commitment to providing excellent customer service.

If you are passionate about animal care and enjoy working with a great team, we encourage you to apply for this rewarding position as a veterinary assistant. Join us in making a difference in the lives of pets and their owners!

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Experience:

• veterinary clinic: 1 year (preferred)

Location:

• Kelowna, BC V1Y 7E4 (preferred)

Work Location: In person