The Unit Clerk is a vital member of the interdisciplinary healthcare team, responsible for managing the full scope of administrative operations on designated care, treatment, and unit care areas. Acting as a central liaison among patients, families, and clinical staff, the Unit Clerk ensures timely and accurate communication, documentation, and coordination of care-related processes. Unit Clerks apply their knowledge of medical terminology and healthcare systems to support admissions, transfers, and discharges; maintain essential records; and facilitate smooth unit workflow. They also oversee inventory and supplies, assist with scheduling and timekeeping functions, and serve as Downtime Captains during system outages, helping ensure continuity of operations in high-pressure environments. In rare or exceptional circumstances, and in the interest of maintaining seamless, efficient, and patient centred care, the Unit Clerk may provide limited assistance to clinical colleagues within the boundaries of their training, skills, and established role. Together, these responsibilities highlight the essential contribution Unit Clerks make in creating an organized, responsive, and reliable care environment that supports patients, residents and the interdisciplinary team. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.
Required Qualifications:Must have a Certificate from a recognized training program which includes a practicum component. A course in Medical Terminology is required. An equivalent combination of education and experience may be considered.
Additional Required Qualifications:Proficient computer skills using Microsoft Office. Minimum 35 WPM typing ability. Proven ability to multitask, prioritize, thrive in a fast paced, noisy and demanding environment. Proven understanding of medical tests including diagnostic imagining, medical procedures and surgical operations. Ability to sit and stand for extended periods, occasionally walk short distances, lift up to 5kg. Ability to spend majority of time in front of computer. Working knowledge of e-Facilities, supply procurement, e-People, Kronos, Netcare, Connect Care.
Preferred Qualifications:As required.
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