Trade Team Member – Yard & Desk | Mitre 10 MEGA New Lynn

Who We Are

Mitre 10 has been a trusted name in New Zealand homes since 1974. Proudly Kiwi-owned, we combine the strength of a national brand with the values of a community-focused business.

Mitre 10 MEGA New Lynn is part of Riviera Hardware Holdings Ltd, the largest group within the Mitre 10 network. Located in the heart of West Auckland, our store supports a diverse mix of trade professionals, contractors, renovators, and DIY customers across the region.

Our team reflects the community we serve, and we pride ourselves on providing knowledgeable advice, great service, and a workplace where people can build their skills and develop their careers. Our Timber \& Building department sits at the heart of our Trade operation — supporting builders, contractors, and serious DIY customers who rely on us every day for quality products, efficient service, and practical advice. This is a hands-on position where teamwork matters, support is valued, and no two days are quite the same.

About the Role

We have a permanent, full-time opportunity (40 hours per week) available within our Timber \& Building (Trade) department, working across both the Trade Counter and Timber Yard. The roster for this role includes every Sunday and finishes at 7pm (closing shift).

This is a hands-on, customer-facing role supporting customers from enquiry through to order fulfilment. You'll work in a fast-paced environment where accuracy, product knowledge, and teamwork matter. Whether you're on the counter processing orders or out in the yard preparing them, your focus will be on keeping customers moving quickly and correctly. We're looking for someone who already has timber and building product knowledge and enjoys working in a customer-facing trade environment.

This is a physically active role in a busy department, involving regular manual handling of timber, building materials, and trade products. Team members must be comfortable safely undertaking the physical requirements of the role while working in an outdoor, warehouse-style retail environment.

Key Responsibilities

• Assisting trade and retail customers with timber and building materials
• Processing orders and transactions accurately at the trade counter
• Providing practical advice and product solutions
• Picking, packing, and preparing trade orders in the timber yard
• Coordinating pick-ups and deliveries with the yard team
• Operating within the drive-through trade area
• Stock replenishment and maintaining merchandising standards
• Keeping the counter and yard tidy, organised, and professional

What You'll Bring

• Previous experience in timber, building supplies, hardware retail, or a trade-related environment - required
• Sound knowledge of timber and building products, gained through trade, construction, DIY, or hardware experience - required
• Full New Zealand driver's licence required. Support to obtain an F endorsement can be provided as part of the role.
• Strong numerical skills and confidence working with measurements, quantities, and product calculations
• Confidence working across both a trade counter and timber yard
• Clear, practical communication skills
• Reliable attendance and a strong work ethic
• Availability to work a permanent 40-hour roster, including Sundays

What's in it for You

Everyday Benefits

• Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations (eligibility applies)
• Discounted food and drinks at our in-store Columbus Coffee Café (eligibility applies)
• Everyday savings on shopping, travel, dining and more through our perks app

Growth \& Development

• Opportunity to build skills across multiple departments
• Internal movement opportunities within the store and wider Riviera group
• Ongoing training and development through our eLearning platform
• Exposure to trade, retail, and specialist product areas

Recognition \& Team

• Monthly recognition aligned to company values with rewards
• Long service recognition and rewards across our Riviera brands
• Annual awards recognising top performers

What's Next?

Apply online and be part of a team that backs each other and gets the job done. If you're someone who enjoys hands-on work, has timber and building product knowledge, and takes pride in delivering great service, we'd love to hear from you. Working Together. Chasing Great.