Account Manager, CN2BR ESM Team

DESCRIPTION

We are looking for a results-driven individual with retail experience to drive China-based strategic sellers to maximize their presence and business in Amazon Global marketplaces. The Account Manager will partner with strategic sellers, sales and product team, to grow sellers’ businesses on Amazon worldwide including identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own forecasting, monitoring, analysis and reporting on CN-based seller business.

The successful account manager will:

Work with strategic sellers to grow the selections to Amazon and their business with profit

Work with strategic sellers to drive the feature adaption rate to drive the customer experience on Amazon

Work with strategic sellers to achieve data quality standards and become an expert in using internal tools to achieve results

Work with strategic sellers to drive the seller performance and product quality to ensure best customer experience

Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business

Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments

Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

BASIC QUALIFICATIONS

• Experience managing or supporting strategic accounts and well-known brands, with an understanding of complex stakeholder environments and long-term value creation.
• Ability to prioritize and manage multiple workstreams in a fast-paced, ambiguous environment, and collaborate effectively with cross-functional teams such as Sales, Marketing, Product, Operations, and Data.
• Demonstrated capability to initiate, lead, and drive projects beyond core responsibilities, showing ownership, influence, and impact.
• Digital and AI fluency, including proficiency in modern productivity and collaboration tools (e.g., presentations, data analysis, dashboards), and the ability to leverage AI tools and data insights to improve efficiency, decision-making, and business performance.

PREFERRED QUALIFICATIONS

• Strong willingness to learn new things preferred. 乐于学习新事物者优先。
• Strong ability to work independently and think critically. 能独立胜任工作，有批判思维精神者优先。
• Experience with e-commerce or retail would be an advantage. 具有跨境电商经验者优先。
• Experience influencing and organizing others, whether in a direct management capacity or through experience managing projects. 具有项目管理经验优先。
• Strong ability of data mining and analysis 数据挖掘和分析能力强者优先。
• Have emerging market related working experience 有与新兴市场/拉美市场相关的工作经验优先。

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