Technology Enablement Coordinator

Full time on site
Technology Enablement Coordinator
Job Description

Invia CEE x Travelplanet.pl x Wakacje.pl

About Wakacje.pl:

We are an organization that has been fulfilling the travel dreams of Poles for 25 years. Wakacje.pl is the largest e-commerce platform in Poland and a network of travel agencies offering a wide range of travel products. Since 2015, we have been part of Wirtualna Polska Holding – the largest Polish group of media and e-commerce companies. At Wakacje.pl, we offer thousands of domestic and international trips, as well as travel insurance, airport parking, and holiday vouchers. We constantly expand our offer to best meet our customers' needs. If you approach life with #ENERGY, value #HONESTY AND OPENNESS, focus on #CUSTOMER UNDERSTANDING and #COLLABORATION at work, carry out your tasks with high #EFFICIENCY and #RESPONSIBILITY, and want to play a key role in making us #INNOVATIVE – join us!

About us:

We are a growing team of over 100 IT specialists, including Developers, DevOps Engineers, Testers, Project Managers, Architects, and Analysts. We're driven by passion and engagement and prioritize a culture of open communication. A commitment to high code quality, robust test automation, and efficient processes is at the core of what we do. We work in Scaled Agile Framework (SAFe).

Who we are looking for?

We are looking for a highly organized, data-driven Technology Enablement Coordinator to act as the strategic right-hand and operational partner to our Group CTO. In this role, you will not be managing software development projects. Instead, you will be the central hub for all technology operations, department analytics, and executive reporting.

Your mission is twofold: on one hand, you will leverage AI and data from Jira to build real-time executive dashboards, prepare management presentations, and assertively enforce delivery KPIs across engineering teams. On the other hand, you will take full ownership of the department's day-to-day logistics – from organizing All-Hands and tech workshops to managing technology invoices and budgets.

If you have a strong analytical mind, excel at tracking metrics, and are not afraid to roll up your sleeves to handle the operational and administrative "behind-the-scenes" work in a dynamic product company, this role is for you.

Technology Enablement Coordinator

Miejsce pracy: Gdańsk, Wrocław

Region: zagranica

Numer referencyjny: TEC/6/2026

Opis stanowiska

Key responsibilities:

Group CTO Support \& Department Operations

  • Act as the strategic right-hand to the CTO, managing the daily operational flow of the technology department and taking ownership of ad-hoc administrative tasks.
  • Capture comprehensive summaries from executive and cross-functional meetings, maintain a centralized decision log, and assertively track action points to ensure timely execution
  • Organize, coordinate, and facilitate department-wide events, including All-Hands meetings, technical workshops.
  • Manage financial administration: process and approve invoices, track department budgets, and prepare cost summaries.
  • Assist in executive calendar alignment, ensuring the CTO's time is prioritized around key strategic initiatives.

Data Analytics, AI \& Executive Reporting

  • Extract and analyze complex data from Jira and other internal systems to monitor department efficiency.
  • Leverage AI tools and modern analytics to generate high-quality progress reports, executive summaries, and dynamic management presentations.
  • Build, maintain, and own real-time performance dashboards for the CTO and leadership team.
  • Translate raw data into clear, actionable insights, highlighting operational bottlenecks and project milestones.

KPI Tracking \& Project Coordination

  • Monitor and proactively drive key performance targets across all engineering teams, specifically enforcing:
    • Time logging compliance (assertively pushing for >70% adherence).
    • On-time delivery of projects (aiming for >80%).
    • Cycle times, lead times, and time spent in the DEVELOP status.
  • Follow up with Engineering Managers and teams to ensure data accuracy, holding them accountable for reporting standards.
  • Coordinate technical dependencies spanning multiple teams to ensure smooth project execution.

Jira Standardization \& Process Enablement

  • Take full ownership of Jira workflows and Confluence spaces across all engineering teams, standardizing them to ensure consistent data collection.
  • Organize and facilitate quarterly planning sessions, requirements gathering, and prioritization workshops.
  • Continuously identify friction points in daily technology operations and implement practical solutions to make the engineering teams' work easier and more predictable. Wymagania

Requirements:

  • 3+ years of experience in IT Operations, PMO Analytics, IT Project Coordination, or acting as a highly analytical Executive/Business Assistant within an IT department.
  • Product Company Background: Proven experience working in a product-led company (developing its own internal products or SaaS solutions).
  • Fluent English (both spoken and written) is mandatory, as you will work in an international environment.
  • Strong Analytical Mindset \& AI Utilization: Proven ability to work with raw data and leverage modern AI tools to analyze metrics, generate reports, and streamline daily operations.
  • Advanced Jira Mastery: Expert in configuring workflows, creating advanced queries (JQL), and building complex reporting dashboards to track team performance.
  • Executive Presentation Skills: Exceptional ability to translate complex IT metrics into clear, professional reports and presentations for C-level management (expert level in PowerPoint and Excel).
  • Financial \& Operational Awareness: Basic experience or strong willingness to handle technology department administration, including processing invoices, tracking budgets, and coordinating vendor documentation.
  • Assertive \& Accountable: You possess a strong personality. You are capable of holding Engineering Managers and teams accountable for time-tracking, reporting standards, and deadlines without needing the CTO to intervene.
  • "Right-Hand" Mentality: You bring a pragmatic, hands-on approach to your work. No task is too small - you are just as dedicated to running complex analytical reports as you are to maintaining a decision log and organizing department logistics.
  • Highly Organized: Exceptional ability to multitask, proactively identify missing data, and keep the IT department running smoothly behind the scenes.

Nice to have:

  • Experience organizing corporate technical events/workshops, or a background in business administration combined with a passion for technology. Oferujemy

What do we offer:

Workplace safety and comfort:

  • Employment based on an employment contract or B2B,
  • Full support during the onboarding period under the supervision of an engaging leader/buddy.

Business agency and agility:

  • Real influence on business decisions, the ability to take initiatives and implement your ideas.

Development within the organization:

  • Individual Development Plan,
  • Participation in training courses and conferences to enhance professional competencies.

All-inclusive for Employees:

  • A benefits package that you can use according to your preferences – Lux Med medical care, Health and Life Insurance (PZU and Warta), Multisport card, shopping and lunch vouchers, and many other cafeteria offers available on the Worksmile platform,
  • A training and webinar package supporting professional and personal development,
  • Discounts on our products for employees and their families,
  • Work in the hybrid model form one of the office: Alchemia office in Gdańsk or in the Business Garden in Wrocław
  • Casual dress code.

Ready to join the team with a #travelmindset? We’re waiting for you!

INFORMATION CLAUSE

1. Personal Data Controller

The controller of your personal data will be Wakacje.pl S.A. with its registered office in Gdańsk (hereinafter: we).

You can contact us at: Wakacje.pl S.A., al. Grunwaldzka 413, 80-309 Gdańsk

2. Data Protection Officer

We have appointed a Data Protection Officer. This is the person you can contact in all matters related to the

processing of personal data and the exercise of rights related to data processing. You can contact the inspector in

the following ways:

- by letter to the following address: Wakacje.pl S.A. / IODO / al. Grunwaldzka 413, 80-309 Gdańsk

- by e-mail to the following e-mail address: [email protected]

3. Purposes and bases for processing

We will process your personal data for the following purposes:

1) Conduct the recruitment process for the position you are applying for. The basis for processing is:

  • implementation of labour law provisions (Article 22 (1) § 1 of the Code of Civil Procedure) and

preparation for concluding a contract (Article 6 (1) (b) of the GDPR) in the scope of the following data:

name(s) and surname; Date of birth; Contact; education; professional qualifications, the course of

previous employment; * Your consent (Article 6(1)(a) of the GDPR to the additional data that you choose to provide to us

voluntarily in your CV, cover letter or during a job interview. Providing additional data, to the extent

not specified by labour law or not required by us, will be treated as consent to the processing of

such personal data. Giving consent in this case is voluntary, and consent given in this way may be

revoked at any time; * our legitimate interest (Article 6(1)(f) GDPR) in the data collected by us during the interview. We

have a legitimate interest in vetting your skills and abilities – we need this to assess whether you are

the right person for the position we are recruiting for; * our legitimate interest (Article 6(1)(f) of the GDPR) consisting in the possibility of conducting

recruitment by electronic means, efficient communication and ensuring the correct identification

and, if necessary, confirmation of the candidate's identity in the system used to manage the

recruitment process (the email address is the candidate's identifier in the eRecruiter system);

2) assessment of your qualifications, abilities and skills during future recruitment – the basis for the

processing is your consent (Article 6(1)(a) of the GDPR);

3) archival and evidentiary data - the basis for processing is our legitimate interest related to the pursuit or

defence of possible claims (Article 6(1)(f) of the GDPR).

4. Data retention period

We will retain your personal data for a period of one year after you submit your application for the position.

5. Data recipients

We will transfer your personal data to service providers supporting us in conducting recruitment processes, e.g. IT

service providers and a service provider providing the eRecruiter recruitment process management system, i.e.

eRecruitment Solutions sp. z o.o Such entities process data on the basis of a contract with us and in accordance

with our instructions.

Other companies from the Wirtualna Polska Holding S.A. capital group for administrative purposes,

including personnel management throughout the capital group for the purpose of exchanging data within

the capital group, in particular in connection with human resources management and organizational

structure, administrative, HR, payroll and IT services, planning and reporting at the group level.

In addition, if you consent to the processing of your personal data for the purposes of future recruitment,

we will be able to transfer your personal data to companies from the Wirtualna Polska capital group, which

includes Wirtualna Polska Holding S.A. with its registered office in Warsaw and subsidiaries

(https://holding.wp.pl/inwestor/struktura-grupy-kapitalowej)

6. Rights related to the processing of your personal data

You have the right to:

1) access to your personal data,

2) request rectification of your personal data,

3) request the deletion of your personal data,

4) request restriction of processing of your personal data,

5) object to the processing of your data – in cases where we process your data on the basis of our

legitimate interest,

6) transfer of your personal data, i.e. the right to receive your personal data from us, in a structured,

commonly used and machine-readable IT format. You can send this data to another data controller or

request that we transmit your data to another controller, but we will only do so if such transfer is

technically possible. You have this right to portability only in respect of the data that we process on the

basis of a contract with you or on the basis of your consent,

7) to the extent that your data is processed on the basis of consent - withdraw consent to the processing

of your personal data at any time. The withdrawal of consent does not affect the lawfulness of

processing carried out on the basis of consent before its withdrawal.

To exercise the above rights, please contact us or our Data Protection Officer (contact details in points 1 and 2

above).

You also have the right to lodge a complaint with the President of the Office for Personal Data Protection. This

right applies only to the lawfulness of the processing of personal data, and does not apply to the course of the

recruitment process

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