Technology Account Manager

The Opportunity

At Target Integration, we help businesses transform the way they operate through ERP, CRM, and business management solutions. As our client base continues to grow, we're looking for an Account Manager who can build strong relationships, support client success, and identify opportunities to help customers get even more value from their systems.

This is not a cold-calling, high-volume sales role. Instead, you'll work with an existing portfolio of clients, acting as a trusted advisor and key point of contact throughout their journey with us.

You'll help customers maximise the value of their technology investment, support ongoing business needs, identify opportunities for additional services and solutions, and ensure long-term client satisfaction and retention.

Whether you come from a technology consulting, ERP consulting, implementation, business systems, customer success, or account management background, this role offers an excellent opportunity to combine relationship management, commercial awareness, and business technology expertise.

What You'll Be Doing

At its core, this role is about building long-term client relationships, understanding business challenges, and helping customers continue to grow with our solutions.

Client Relationship Management

Manage and develop relationships with an existing portfolio of clients

Act as a trusted advisor and primary point of contact for customer accounts

Conduct regular client reviews and check-ins to understand business needs and ensure customer satisfaction

Build strong relationships with key stakeholders and decision-makers

Account Growth \& Development

Identify opportunities for additional services, software modules, upgrades, and consultancy support

Develop account growth plans to maximise customer value and retention

Work with customers to understand evolving business requirements and recommend appropriate solutions

Prepare proposals, quotations, and commercial recommendations where required

Customer Success \& Support

Ensure customers receive excellent service throughout their lifecycle

Coordinate internally with consultants, implementation teams, and support teams to resolve client issues

Monitor customer engagement and proactively address risks to account health

Support customer onboarding and adoption of new solutions where required

Strategic Account Management

Develop a strong understanding of each client's business, operations, and objectives

Help customers align technology investments with business goals

Maintain accurate account records, activities, and opportunities within CRM systems

Contribute to account management processes and continuous improvement initiatives

What We're Looking For

We're open to a range of backgrounds, but we're particularly interested in individuals who understand how businesses operate and can build trusted relationships around technology solutions.

You Might Have

Experience in Account Management, Customer Success, ERP Consulting, Business Systems Consulting, or Client Relationship Management

Experience working with ERP, CRM, accounting software, or other business applications

A background in business consulting, operations, finance, manufacturing, distribution, or software implementation

Experience managing and growing customer accounts

Skills \& Competencies

Strong relationship-building and stakeholder management skills

Commercial awareness and the ability to identify growth opportunities

Excellent communication and presentation skills

Ability to understand both business processes and technology solutions

Strong problem-solving and analytical capabilities

Organised, proactive, and customer-focused approach

Comfortable managing multiple client relationships simultaneously

Technical Knowledge

Any leading ERP System (Odoo, Microsoft Dynamics 365, SAP Business One, Sage, Acumatica, NetSuite, Other ERP, CRM, or business management platforms)

Industry Experience

Experience working with customers in one or more of the following sectors would be advantageous:

Manufacturing

Distribution

Supply Chain

Engineering

Professional Services

Why This Role?

Existing client base – Focus on developing and growing established customer relationships

Trusted advisor position – Become a key partner in your clients' success

Career development – Opportunities to progress within a growing ERP and business solutions company

Collaborative environment – Work alongside experienced consultants, implementation specialists, and leadership teams

Meaningful work – Help businesses improve processes, efficiency, and growth through technology

The Bottom Line

If you enjoy building relationships, understanding how businesses operate, and helping clients achieve long-term success with technology solutions, this is an opportunity to join a growing company where you can make a genuine impact.

We'd love to hear from you.

Pay: €45,000.00-€50,000.00 per year

Benefits:

• Company events
• On-site parking
• Work from home

Application question(s):

• Do you have experience working with ERP, CRM, accounting software, or business management systems? If yes, which platforms?
• Have you managed and grown existing customer accounts in a B2B environment?
• Do you have experience working with manufacturing, distribution, or operational businesses?
• Have you previously worked in an ERP consulting, implementation, customer success, or account management role?

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Citywest, County Dublin