We are looking for a System Administrator \& Sales Associate who can manage basic IT and system-related responsibilities while also working as part of our sales team.
The ideal candidate should have practical knowledge of software, ERP/POS systems, computer hardware, networking, and basic IT troubleshooting, along with good communication and customer-service skills.
This is a combined IT and Sales position, so the candidate must be comfortable handling both technical responsibilities and day-to-day sales activities.
Key Responsibilities
- Strong practical knowledge of ERP/POS, inventory, billing, CRM, Microsoft Office, software installation, troubleshooting, and basic system management.
- Manage and troubleshoot computer hardware, peripherals, networks, software, ERP/POS systems, printers, barcode scanners, and other IT equipment while providing technical support to staff.
- Handle software installation, updates, user support, system maintenance, and coordination with external IT/software service providers when required.
· Welcome and assist customers, understand their requirements, provide product information, and recommend suitable products.
· Handle customer orders, billing/POS activities, follow-ups, and maintain strong customer relationships.
· Maintain product displays, support daily sales activities, achieve assigned targets, and provide excellent customer service.
Requirements
- Previous experience in IT support, system administration, or software support, with good knowledge of computer hardware, software troubleshooting, and networking.
- Experience with ERP/POS, business, inventory, billing, or retail software, along with good knowledge of Microsoft Office, especially Excel.
- Good communication and interpersonal skills, ability to work independently, handle both IT and Sales responsibilities, and immediate joiners will be preferred.
Work Location: In person