As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end customer success engagement for Digital Realty's most critical global customers across APAC. The Senior Customer Success Manager serves as a trusted advisory to customers, a peer partner to APAC Operations leadership, and a leader within the global CS community - ensuring predictable execution, technical credibility, and long-term partnership.
EuroStaffs operates in 19+ countries with around 150 staff and generates multi-million dollar annual revenue. It serves as a vertical search engine aggregating jobs, CV tools, career blogs, and admissions. Revenue comes from premium services for employers and institutions, while job seekers and students access applications, resume tools, and ads for free.
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