Social Media Executive / Content Creator (Full Time – In Office)

Position: Social Media Executive / Content Creator (Full Time – In Office)

Location: Glen Waverley, Melbourne
Position Type: Permanent Full Time – In Office
Payout: $55,000 – $65,000 + Super (Depending on Experience)

About Us

V4 IT Services is one of Australia’s growing IT support and technology service providers, offering:

• Onsite and Phone IT support
• Business IT services
• Advanced data recovery
• Cybersecurity assistance
• Device repairs and troubleshooting

We are looking for a creative, energetic and reliable Social Media Executive / Content Creator to help build our online brand presence, create engaging content, and assist with digital advertising campaigns.

This is an in-office role based in Melbourne and is ideal for someone who enjoys creating videos, managing social media, and growing brands through both organic and paid marketing.

Key Responsibilities:

Social Media Management

• Manage and grow company social media platforms including:
• Instagram
• Facebook
• Eurostaffs
• TikTok
• YouTube
• Google Business Profile

Content Creation

• Create engaging reels, videos, stories and posts
• Capture behind-the-scenes office and technician content
• Create customer testimonial and success story content
• Design graphics and promotional creatives
• Create tech tips and awareness content

Video Editing

• Edit short-form videos for social media
• Add subtitles, transitions and captions
• Create thumbnails and promotional banners

Paid Advertising

• Assist in running and monitoring Meta (Facebook \& Instagram) advertising campaigns
• Create ad creatives and promotional campaigns
• Monitor campaign performance and engagement
• Coordinate with management regarding marketing strategies and promotions

Brand \& Reputation Management

• Monitor and respond to reviews/comments/messages
• Assist in improving online brand reputation
• Coordinate with management for customer feedback responses

Coordination

• Work closely with technicians, management and customer service staff
• Collect onsite photos/videos and convert them into engaging content

Reporting

• Track social media and ad performance
• Provide monthly growth and engagement reports

Requirements

Essential Skills

• 1–3 years experience in social media/content creation
• Strong understanding of Instagram, Facebook, TikTok and Eurostaffs
• Experience with Canva, CapCut or similar tools
• Good video editing skills
• Basic to intermediate knowledge of Meta Ads Manager
• Understanding of paid social media campaigns
• Strong English communication skills
• Creative mindset with attention to detail

Bonus Skills

• Experience in IT/technology industry
• Photography/videography skills
• Knowledge of Google Business Profile management

What We’re Looking For

We are looking for someone who is:

• Creative and proactive
• Punctual and reliable
• Organized and responsible
• Comfortable working in a fast-paced office environment
• Passionate about social media and branding
• Interested in technology and digital trends

What We Offer

• Stable full-time position
• Friendly and supportive work environment
• Opportunity to grow with the company
• Creative freedom to build engaging content
• Exposure to real-world marketing and branding
• Long-term career growth opportunities

Pay: $55,000.00 – $65,000.00 per year

Ability to commute/relocate:

• Glen Waverley VIC 3150: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social media marketing: 2 years (Required)

Work Location: In person