Senior Client Advisor - Istanbul

Position

ABOUT LOUIS VUITTON

We never stop dreaming. We craft new realities.

Our company is more than a name; it’s a mindset. We find balance in constant motion. The impossible triggers our creativity. Working together strengthens our passion.

Since 1854, individuals at Louis Vuitton have shared the same spirit of excellence and reinvented their craft every day.

Each career path is a true journey, fueled by emotion and achievement, desire and audacity. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams.

YOUR MISSION

We are currently looking for Senior Client Advisors for our stores in Istanbul. As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to Louis Vuitton values. You will strive to discover your clients and their every need, and to guide them across the Brand.

• You will be a role model to the team and will support your Team Manager in operational duties. You will proactively reach out to your clients to achieve individual and team goals.

DUTIES AND RESPONSABILITIES

Be an Exceptional Client Advisor, and a Role Model for the Team

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales.
• Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories.
• Demonstrate sales leadership and advanced Clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships.
• Develop the highest standards of Brand and product knowledge. Perform as a team-player, participate in all activities contributing to the store's overall objectives.

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

• Assist Management in daily operations: floor management, stock operations, and opening / closing duties.
• Support the Managers in developing the team through mentoring and buddying activities.
• Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed.

Job responsibilities

PROFILE

• Strong communication and listening skills.
• High level of Clienteling.
• Motivation and support the team.
• Excellent clients experience delivery.
• Understand business priorities and store dynamics.
• Strong organizational skills and agility.
• Fluency in Turkish and English. Any other language is a plus.

Profile

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.

LOUIS VUITTON MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.