Senior Business Analyst

Invercargill, New Zealand \| req383

Applications Close: 27/05/2026

With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day!

Right now, we're on an exhilarating transformation journey, reimagining how we can deliver a more modern and secure banking experience that suits how people live today, and in the future.

It's an exciting time, and as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand.

If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result.

To help us with this, we are searching for a Senior Business Analyst to join our Technology and Transformation Team based in Invercargill on a fixed term basis.

The Senior Business Analyst is responsible for driving positive business change by identifying and defining business needs, gathering and documenting requirements, and ensuring solutions align with organisational objectives. This role acts as a bridge between business and technical teams, translating business problems into actionable plans. The Senior Business Analyst also supports process improvement initiatives, leveraging modern technologies, including AI-enabled solutions, to enhance efficiency, automation, and overall effectiveness across the SBS Group.

What you'll be busy with:

• Gathering, analysing, and documenting business requirements
• Identifying process and system improvement opportunities
• Evaluate and implement AI‑enabled solutions to drive process efficiency and automation
• Building strong relationships with stakeholders across the organisation
• Supporting system testing and documenting business processes
• Supports Product Manager and Lead BA on design implementation.
• Represents process governance in Future Bank meetings

What you'll bring:

• Proven Business Analyst experience delivering technical and non-technical digital projects and work programmes
• Good experience in technology and/or data analysis
• Knowledge of software development systems/processes/methodologies
• Experience leveraging AI as a business process enabler is desirable
• Experience managing stakeholders and facilitating collaboration across teams
• Ability to translate complex technical information to plain English and articulate this to stakeholders at all levels
• Strong analytical, interpretation, problem solving and research skills

This role is full time, with hours of work, 8.30am to 5pm, Monday to Friday.

This is a fixed term opportunity for up to 15 months to join our exciting transformation programme.

About Us:

We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking.

As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve.

We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues – we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed.

So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home.

join the Bank with Heart and become part of our SBS whānau