This is a remote position.
Job Summary
The Sales Manager will develop and manage Lumorus’s sales pipeline, win new business and grow existing client relationships. The role will take ownership of the sales process from prospecting and qualification through proposals, negotiations and closing. Working with the Marketing Manager and other marketing experts, the post holder will match client needs to Lumorus’s services and products, maintain reliable sales forecasts, and coordinate a clear handover to delivery teams.
Responsibilities
Sales Planning and Business Development
Research prospective clients, decision-makers and new business opportunities. Agree sales targets and account priorities with the Head of Commercial Operations \& Growth.
Prospecting and Lead Qualification
Generate and follow up leads through Eurostaffs outreach, email, calls, referrals and networking.
Assess client needs, commercial fit, decision-making processes and likely purchase timelines. Work with the Marketing Manager on lead handover, outreach messaging and follow-up campaigns.
Client Engagement and Sales Representation
Conduct discovery meetings and present relevant Lumorus services and products.
Coordinate product demonstrations, including CoSec Hub, with the relevant teams. Build relationships with prospective and existing clients and address sales enquiries promptly.
Proposals, Negotiation and Closing
Prepare proposals and quotations with practice leads and Finance, confirming scope, capacity and pricing.
Manage proposal follow-up, respond to objections and negotiate within agreed authority. Obtain required internal approvals before committing to pricing, terms or delivery dates, and secure signed agreements.
CRM, Pipeline Management and Forecasting
Keep Zoho CRM records current, including contacts, opportunities, stages, next actions and expected close dates.
Maintain regular follow-up and review stalled opportunities and reasons for lost business. Report pipeline progress, sales results and revenue forecasts to leadership.
Account Growth and Delivery Handover
Identify repeat business, renewal, cross-selling and upselling opportunities with existing clients.
Hand over agreed scope, client expectations and commercial terms to delivery and Finance teams. Support resolution of commercial queries and use client feedback to improve the sales approach.
Experience selling consultancy, professional services or technology products, with the ability to explain technical offerings in terms of client needs and business outcomes. Strong organisation and reporting skills, with the ability to manage concurrent opportunities and work independently in a remote environment.
Desirable Skills \& Attributes
Confidence to challenge unrealistic expectations and protect commercially sound decisions. Initiative and accountability, with disciplined follow-up and ownership of commitments.
Pathway for Growth