Key ResponsibilitiesCustomer Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Understand customer needs and suggest suitable floral arrangements, gifting, and décor solutions.
- Ensure a positive customer experience that encourages repeat business and referrals.
Sales \& Business Development
- Promote floral products for events, weddings, corporate functions, and gifting occasions.
- Identify new business opportunities and develop relationships with corporates, hotels, event planners, and other clients.
- Achieve monthly sales targets and contribute to overall business growth.
- Suggest creative ideas to improve sales performance and customer engagement.
Customer Handling \& Communication
- Handle walk-in customers, phone inquiries, online leads, and social media requests professionally.
- Prepare quotations and follow up consistently to convert inquiries into confirmed orders.
- Respond to customer requirements, special requests, and concerns in a timely manner.
Order Processing \& Coordination
- Process orders accurately and coordinate with floristry and operations teams.
- Ensure smooth execution of customer requirements, including special arrangements and customization.
- Coordinate delivery schedules to ensure timely service.
Reporting \& Administration
- Maintain customer records and sales follow-ups.
- Use basic MS Office tools for quotations, updates, and reporting.
- Track leads, conversions, and sales performance.
Requirements
- Minimum 2 years of UAE sales experience preferred.
- Experience in flowers, events, gifting, retail, hospitality, or similar industries is an advantage.
- Strong communication, negotiation, and interpersonal skills.
- Confident, presentable, and customer-focused personality.
- Ability to work under pressure and meet sales targets.
- Strong follow-up, multitasking, and organizational skills.
- Basic computer skills (MS Office).
- Immediate joiners preferred.
- UAE Driving License is an advantage.
Job Type: Full-time
Pay: From AED1.00 per month
Work Location: In person
Arabic
Chinese
French
Russian
Spanish