Sales Associate- English & Arabic Speaker (KSA)

Job Title: Sales Associate – Fashion (English \& Arabic Speaker)

Department: Retail
Location: Al Ain
Reports To: Store Manager / Area Manager

Job Purpose:

To deliver exceptional customer service, achieve sales targets, and maintain brand standards through professional product knowledge, customer engagement, and store presentation. The Sales Associate will act as a brand ambassador, ensuring a premium shopping experience for every customer.

Key Responsibilities:

Sales \& Customer Service

• Greet, engage, and assist customers in a professional and friendly manner.
• Understand customer needs and provide suitable product recommendations.
• Achieve individual and store sales targets and conversion rates.
• Promote ongoing offers, loyalty programs, and new product arrivals.
• Handle customer concerns or complaints and escalate when necessary.

Product Knowledge \& Brand Presentation

• Maintain strong knowledge of product features, sizes, materials, fits, and styling tips.
• Stay updated on fashion trends, seasonal launches, and brand guidelines.
• Support visual merchandising team by maintaining product display standards.

Store Operations

• Perform cash handling and POS transactions accurately.
• Assist with receiving, tagging, replenishing, and stockroom organization.
• Participate in stock counts, cycle counts, and loss prevention practices.
• Maintain cleanliness, hygiene, and store ambience as per company standards.

Teamwork \& Company Culture

• Work collaboratively with team members and support store priorities.
• Attend regular briefings, meetings, and product training sessions.
• Represent the brand professionally at all times.

Qualifications \& Requirements:

• Arabic speaking is mandatory; English speaking mandatory.
• Previous experience in fashion retail or customer-facing role is desirable.
• Strong communication, interpersonal, and problem-solving skills.
• Presentable, energetic, and customer-focused with a positive attitude.
• Ability to work in fast-paced retail environment, including weekends and holidays.

Key Competencies:

• Customer Service Excellence
• Sales Orientation \& Persuasion
• Product Knowledge \& Styling Skills
• Communication \& Listening Skills
• Teamwork \& Flexibility
• Professional Grooming \& Etiquette

Job Type: Full-time

Work Location: In person