Retail Sales Representative

Job Description: Retail Sales Representative / Sleep Consultant

Company: Sealy Mattress Middle East (Middle East Mattress Factory Co.)

Location: Saudi Arabia (Showrooms across major regions including Riyadh, Jeddah, Dammam, and Madinah)

Department: Retail Sales / Business Development

Employment Type: Full-Time

Job Summary

As a Retail Sales Representative / Sleep Consultant, you will maximize showroom revenue by delivering a highly consultative, premium experience for customers purchasing high-end mattresses and bedding products. You will act as a trusted sleep expert, guiding walk-in customers through Sealy’s advanced ergonomic technologies—such as the Posturepedic and Crown Jewels collections—to help them find the perfect solution for their sleep health and lifestyle needs.

Key Responsibilities

• Drive Showroom Sales: Greet walk-in showroom visitors and proactively build rapport to convert consultations into completed high-ticket purchases.
• Consultative Selling: Evaluate customer sleep habits, comfort preferences, and health needs to recommend suitable premium bedding options.
• Product Demonstration: Articulate the values, technical components, and materials of luxury bedding technologies to overcome price objections confidently.
• Transaction Management: Process showroom transactions seamlessly using localized Point of Sale (POS) tools, CRM software, and inventory systems.
• Order \& Delivery Coordination: Act as the direct point of contact to schedule and confirm post-sale delivery logistics with customers.
• Merchandising \& Upkeep: Maintain strict luxury display standards by organizing product layouts and ensuring the sales floor remains immaculate.
• Client Retention: Cultivate long-term customer satisfaction to drive repeat business and positive brand referrals.

Requirements Job Requirements \& Qualifications

Education

• Bachelor’s degree in any field from an accredited institution.

Experience \& Skills

• Minimum of 5 years of proven retail experience specializing in high-end mattresses, bedding, or luxury furniture showrooms.
• Demonstrated ability to navigate premium consumer psychology and successfully close high-ticket, same-visit sales.
• Proficiency handling active retail systems, including POS terminals and digital inventory catalogs.
• Excellent cross-functional coordination skills to work smoothly with logistics and warehouse staff.

Language \& Demographics

• Native Arabic language proficiency with intermediate English speaking capabilities.
• Must currently reside within the Kingdom of Saudi Arabia with valid documentation.
• Restricted exclusively to Saudi, Lebanese, or Yemeni nationals.
• Open to both Male and Female applicants.

Benefits

• Private Health Insurance
• Training \& Development
• Performance Bonus