Position Summary: We are seeking an experienced Restaurant Manager to oversee daily operations, lead our team, and ensure outstanding guest experiences. The ideal candidate will have a proven track record in the Qatar F\&B industry, strong leadership skills, knowledge of local regulations, and a passion for hospitality excellence.
Duties \& Responsibilities
- Oversee daily restaurant operations, opening/closing procedures, and shift management to ensure optimal food quality and service efficiency.
- Recruit, train, schedule, and supervise a team of 15+ staff members while promoting teamwork, performance coaching, and positive morale.
- Drive customer service excellence by resolving guest complaints, monitoring online reviews, and cultivating relationships with regular diners.
- Enforce full compliance with Qatar Municipality health standards, HACCP food safety protocols, cleaning schedules, and safety inspections.
- Manage operational finances by controlling food and labor costs, monitoring budgets, analyzing POS sales reports, and driving profitability.
- Conduct regular inventory counts, manage stock reconciliation, negotiate with suppliers, and minimize overall operational waste.
- Maintain consistent quality control regarding recipe adherence, food presentation standards, and overall facility and equipment maintenance.
- Collaborate with management on menu development, pricing, upselling strategies, promotional activities, and special group bookings.
- Oversee daily cash handling, POS systems, financial reconciliation, and the preparation of operational reports for upper management.
- Ensure workplace adherence to Qatar Labor Law regarding staff welfare, safety practices, uniform standards, and disciplinary actions.
Requirements
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- Degree or Diploma in Hospitality Management, Business Administration, or a related field.
- Minimum 3 years of restaurant management experience in Qatar (managing teams of 15+), with strong knowledge of Qatar Municipality regulations and Labor Law.
- Fluency in English with strong MS Office/POS software skills; Arabic language skills are strongly preferred.