People & Culture Operations Manager

Job Information

• Job Opening ID ZR_850_JOB
• Date Opened 03/31/2026
• Job Type Full time
• Work Experience 7 to 10 Years
• Job Opening Status Open
• Industry Human Resources
• Degree Bachelor's
• Job Role People \& Culture Operations Manager
• City Muscat
• State/Province Masqat
• Country Sultanate of Oman
• Zip/Postal Code 0000

The People \& Culture Operations Manager ensures the effective delivery of all HR operational functions, including employee services, HR administration, payroll coordination, onboarding, offboarding, HRIS management, and compliance. The role supports the People \& Culture Director and ensures efficient, accurate, and timely HR service delivery across the organization while maintaining proper documentation, process integrity, and governance.

Main Tasks-

• Oversee daily HR operations including employee records, contracts, documentation, and HR service requests.
• Manage HRIS systems, employee data accuracy, and reporting.
• Ensure compliance with labor law, HR policies, and internal governance procedures.
• Supervise payroll inputs, attendance systems, and monthly payroll coordination with Finance.
• Oversee onboarding and offboarding processes ensuring smooth employee lifecycle management.
• Manage employee benefits administration, leave management, and HR services.
• Implement HR operational procedures and continuously improve service delivery processes.
• Support employee relations inquiries and coordinate solutions with HR Business Partners.
• Develop and maintain HR dashboards, employee service metrics, and SLA tracking.
• Coordinate audits, compliance reviews, and HR policy implementation.
• Support training logistics, employee communication, and internal HR announcements.
• Lead and coach the HR operations team to ensure quality, accuracy, and timely execution. Ensure confidentiality, data privacy, and secure handling of employee information.

Requirements

Experience

• 7-10 of HR experience with at least 3 years in HR operations or HR services leadership roles. Experience with HR process automation and HRIS management preferred

Education-

• Bachlelor's Degree in Human Resource, Business Administration or related fields Professional HR Certification (CIPD, SHRM) is an added advantage.

Qualification-

• Strong knowledge of HR operations, payroll administration, employee services, HR compliance, and HRIS systems.
• Excellent organizational, coordination, and analytical skills.
• Strong communication and people management capabilities.
• Detail-oriented with the ability to improve processes and ensure operational excellence.
• Experience managing HR service delivery teams.
• Ability to work under pressure and manage multiple priorities.
• Must be Oman Resident