Medical Receptionist / Administrator – GP Practice (Full time)

We are looking for a friendly, organised and dependable Medical Receptionist / Administrator to join our busy GP practice.

This is a varied patient-facing role working as part of a supportive clinical and administrative team. We are looking for someone who enjoys working with people, communicates well and can remain calm and organised in a busy healthcare environment.

The role will include:

• Welcoming patients and dealing with queries at reception
• Answering telephone calls and managing patient enquiries in a professional and helpful manner
• Scheduling and managing patient appointments
• Processing prescriptions, forms and other patient requests
• Scanning, filing and maintaining accurate electronic patient records
• Managing incoming correspondence and laboratory/hospital reports
• Liaising with hospitals, pharmacies and other healthcare providers
• Processing medical and insurance forms
• Taking payments and issuing receipts
• Submitting STCs and other HSE billing
• Providing general administrative support to the doctors, nurses and wider practice team

We are looking for someone with:

• Previous experience in a reception, administrative or customer-facing role
• Excellent communication and interpersonal skills
• A friendly and professional manner
• Strong organisational skills and attention to detail
• Good IT skills and the ability to learn new systems quickly
• The ability to prioritise and work effectively during busy periods
• Discretion and an understanding of the importance of patient confidentiality
• A reliable, flexible and team-oriented approach

Previous experience working in a GP practice or other healthcare environment is an advantage, but is not essential for the right candidate. Experience with Socrates practice-management software would also be an beneficial.

Job Type: Full-time

Pay: €16.00-€18.00 per hour

Education:

• Leaving Certificate (preferred)

Experience:

• Office or administration: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person