Internal Sales Representative

Full time on site
Internal Sales Representative
Job Description

AI Job Summary * Experience in sales, customer service, or a trade-related role. * Experience responding to enquiries, processing orders, preparing quotes, and coordinating deliveries. * Licensed to drive (mandatory).

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Role Type

On-site • Permanent • Full-time • Entry Level

Pay Rate

$30 AUD – $38 AUD (Hour)

Description

Shannon Electrics is a trusted Electrical Wholesaler \& Retailer located in Far Western NSW.

With a reputation built on quality products and exceptional service, we support local trades, businesses, and the wider community.

We’re now looking for a customer-focused Internal Sales Representative to join our friendly team in Broken Hill.

The Role

As an Internal Sales Representative, you’ll be the first point of contact for our customers, ensuring a seamless sales experience, your role will include:

  • Responding to customer enquiries via phone, email, or in-person with professionalism
  • Processing sales orders, preparing quotes, and coordinating timely deliveries
  • Assisting with stock control, inventory, and replenishment
  • Handling customer complaints and providing effective solutions
  • Maintaining a tidy and organised workspace
  • Working both independently and as part of a team
  • Performing some manual handling tasks
  • Saturday morning work on a rostered basis

About You

We’re looking for someone who is:

  • Experienced in sales, customer service, or a trade-related role
  • A confident communicator with strong interpersonal skills
  • Proficient in Microsoft Office (and ability to pick up new systems quickly)
  • Reliable, organised, and adaptable in a team environment
  • Licensed to drive (mandatory)

Desirable extras:

  • Knowledge of electrical products
  • Forklift licence
  • Background in electrical or related trade

What We Offer

  • Competitive wages paid weekly

  • Overtime paid at double time

  • Access to Employment Hero, giving you discounts on everyday expenses, wellbeing programs, and employee perks

  • A supportive team environment with training and career development opportunities

If you are motivated to work in a team environment and provide excellent customer service, we’d love to hear from you.

Company Overview

Shannon Electrics is a busy store servicing both wholesale, mining and industry, and the retail community in Far Western New South Wales.

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