Human Resources (Assessment Team)

Why we are hiring

As ZenGroup continues to grow, so does the number of employees. Creating a workplace where every employee can work with both physical and mental well-being has become increasingly important.

Until now, our occupational health initiatives have been managed through collaboration between our occupational physician and HR team. As the company continues to expand, we are entering a new phase where we aim to establish a more structured, sustainable, and scalable occupational health system.

We are looking for someone who will do more than simply take over existing responsibilities. As a member of the HR team, you will play a key role in building the foundation of our occupational health program. In addition to handling day-to-day responsibilities such as leave of absence and return-to-work support, mental health consultations, stress check administration, and health checkup management, you will also identify operational challenges, improve workflows and internal policies, and help develop educational programs and organizational processes.

Working closely with our occupational physician, you will help design and implement the occupational health system that best supports our employees and our growing organization. An equally important part of this role is sharing your expertise with the HR team to build a sustainable system that does not rely on a single specialist.

If you are passionate about applying your professional expertise while contributing to organizational development as an HR professional, this position offers both significant ownership and meaningful impact.

Main Duties

• Conduct consultations and provide support for employees experiencing mental health or other health-related concerns
• Support employees throughout leave of absence and return-to-work processes, including follow-up to help prevent recurrence
• Coordinate with the occupational physician, including scheduling consultations and sharing relevant information
• Manage the company’s stress check program and provide follow-up support for employees identified as high risk
• Plan, administer, and continuously improve employee health checkup programs and related workflows
• Plan and deliver employee health education and mental health training programs
• Develop and improve internal policies and procedures related to leave of absence and return-to-work processes
• Coordinate with external organizations such as medical institutions and return-to-work support facilities
• Propose and implement improvements to the company’s occupational health system as the organization grows
• Share knowledge and provide guidance to HR team members to strengthen the organization’s overall occupational health capabilities

Who We Are Looking For

Must-Have Skill

• At least 2 years of practical experience in occupational health, health guidance, or mental health support
• Experience conducting employee consultations or counseling sessions
• Experience collaborating with internal and external stakeholders
• Ability to identify issues, prioritize tasks, and proactively drive projects forward
• Proficiency with standard office software, including Google Workspace and Microsoft Office

Preferred Skills

• Experience in occupational health within a corporate environment
• Public Health Nurse (PHN) certification
• Experience working closely with occupational physicians, including coordinating consultations
• Experience supporting employees through leave of absence and return-to-work processes
• Experience managing workplace stress check programs
• Experience planning and administering employee health checkups
• Experience planning and delivering employee health education or training programs
• Experience in HR or labor administration
• Business-level or conversational English communication skills
• Experience providing health services in government agencies, medical institutions, hospitals, or clinics

Personality

• Someone who enjoys building systems

You don’t just follow existing processes—you enjoy thinking about what a better occupational health system should look like and continuously improving policies, processes, and operations.

• Someone who can collaborate across teams

You can effectively work with occupational physicians, HR, managers, and other stakeholders to move projects forward smoothly.

• Someone who enjoys sharing knowledge

You believe expertise should be shared, not kept to yourself. You enjoy educating colleagues and helping strengthen the organization’s overall capabilities.

• Someone who wants to support the company as an HR professional

Beyond being a healthcare specialist, you are motivated to contribute to employee well-being and organizational growth as an integral member of the HR team.

• Someone who embraces change

You thrive in a growing organization, adapt positively to change, and are comfortable taking initiative in an evolving environment.

About Us

ZenGroup is an e-commerce company based in Osaka, Japan, with over 400 active employees across our headquarters and logistics centers. With a diverse workforce representing more than 34 nationalities, we support the international market in purchasing products from Japan and help Japanese companies sell their products overseas.

ZenGroup currently operates the following six services:

• ZenMarket: A proxy-buying platform that enables international customers to shop in their own language on major Japanese e-commerce sites such as Mercari, Yahoo Auctions, Yahoo Shopping, and more.
• ZenPlus: An e-commerce marketplace that connects over 3,000 small to mid-sized Japanese businesses with international customers.
• ZenPromo: A promotional service that helps Japanese companies refine their international marketing strategies and build global brand awareness.
• ZenPop: A monthly subscription box service offering curated stationery items that highlight Japanese kawaii culture and other cultural elements.
• ZenLink: An HTML tag-based service for Japanese e-commerce companies that enables their products to be purchased on ZenMarket, driving international web traffic to their stores.
• ZenStudio: A creative agency specializing in web design and video production, supporting businesses entering digital media or enhancing their e-commerce presence to meet modern trends.

Today, our platform has over 2 million registered users, is available in 19 languages, and serves customers in over 181 countries across six continents—delivering Japanese products to the world.

Position

HR (Assessment Team)

Department

General Affairs Department

Human Resources Section, Assessment Team (Team Leader = 1, General Employees = 1 person)

Contract Type

Full-time employee

Positions Available

1

Reason for hire

Staff expansion

Working Hours

Standard working hours: 9:15 AM~6:15 PM

PM (8 working hours / 1 hour break)

Flextime available: Start work anytime between 7:00 AM – 10:00 AM, with up to 2 hours of break time per day.

• Standard working hours apply during the initial training period (approx. 2 months).

Work Location

Head Office (Osaka Sakaisuji L Tower, 1-7-7 Kawaramachi, Chuo-ku, Osaka City)

• On-site

Access

Osaka Metro Chuo Line Sakaisuji Honmachi Station 6 mins

Salary

Based on previous experience and ability

・Bonus: twice a year (June and December)

・Salary evaluation: once a year

・3-month probationary period (Salary same as above)

・If the required period of employment is not met, the employee will not be eligible for their initial bonus.

Other Allowances

Overtime (paid by minute)

Transportation allowance (Up to ¥30,000/month)

Days Off & Vacation Leave

・5-day workweek (Saturday & Sunday off)

・New Year holiday (4 days)

・Paid leave (26 days in year 1)

・Congratulatory and condolence leave

・Maternity/paternity leave

・Child care leave

・Personal day leave

• Work is required on national holidays, excluding the New Year holiday.

Benefits

・Complete social insurance

(workers’ compensation, employment, health, welfare pension)

・Business casual dress code

・Training system (job-specific, level-specific training)

・Japanese/English lessons

・In-house club activities (karaoke, day camp, etc.)

・Monthly company events

・Free tea and coffee

Regarding Paid Vacation

26 days of paid leave are provided from the first year, with the number increasing annually.

In 2024, the paid leave usage rate exceeded 80%.

採用プロセス

First interview – Hiring Team (45-60 mins, online or in-person)

• Logic test (Test excluded for online Interviews)

Second interview – Second interview (45~60mins) – Assessment team *in-person

• Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region
• Logic Test (Iif not completed during the first interview)

Third Interview – HR Planning Team (45-60 mins, online or in-person)

• Company culture test

Job Category: Human Resources

Service: General

Career Level: Staff Level

Location: Chuo Ward Osaka (Headquarters)