JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
Location:
New Taipei City
What this job involves
providing administrative support and execution of duties to the highest standards.
Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Required
o Provide superior customer service to meet on-site client’s expectations
o To be attuned with customers, build and establish relationships with stakeholders
across all levels
o Foster a sense of community and create happiness at work for the team, the client
and their guest
o Display tact and diplomacy in working and communicating with others/users
o Foster a sense of community and create happiness at work for our team, our client
and their guest
o Share communications collaterals with the JLL team
o Work with sourcing to on-board new vendors and maintain existing vendor and
contract information.
o Liaise and manage respective vendor to support the functionality of office space
o Provide personable and efficient visitor registration services.
o Ensure regulatory compliance in managing visitor access through clients Visitor
Management Systems (VMS)
o Enhance safety and security of our client’s facility by management of visitor
movement.
o Execute emergency response plan to ensure safety of client and guest when
necessary
o Deliver concierge service with local expertise and insider knowledge.
o Manage transportations request from visitors and employees
o Assist in carrying out safety procedures when needed
o Is FM’s frontline to take GUTS tickets
o Assist in the implementation of Industry Best Practice operations
o Maintain premises in neat and good working condition at all times
o Maintain duplicate office keys in good order
o Provide FM support for meeting room bookings where required
o Assist in the implementation of site field manuals \& SOPs for the FM functions
o Pro-actively inspect interior and exterior spaces regularly as directed to ensure the
facility is in good repair and the site is safe.
o Assist to keep an eye for the workplace and ensure that the facility is a clean and
hygienic place to work in.
o Be responsible to consolidate all customer issues and generate a monthly report
o Ad Hoc responsibilities assigned by the Site Service Manager
o Prepare logs, documents and reports as required for the site and take action as
required.
o Be a team player and work with other members of the team to meet all team goals
and deliver performance excellence
o Observe and report all incidents or suspicious activity to the Site Service Manager
or Client Security as appropriate for the circumstances and/ or as required by the
site.
o Create a comfortable, welcoming and hospitable experience for employees and
their guests
o Boost agility in the workplace by managing up-to-date visitor information
o Handle internal \& external calls and correspondence.
o Anticipate client needs through observation to create memorable experiences
o Manage stationery requisition and related inventory management
o Creating a welcoming environment for clients, (internal/external) customers by
providing authentic, caring and timely service
o Assist in the implementation and management of property risk management
program
o Support the implementation of disaster recovering and business continuity plans
o Follow established escalation procedures and incident reporting procedures
o Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the
firm’s guidelines, procedures and strategies
Preferred
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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