Guest Service Ambassador (Bellman/Porters)

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The

Guest Service Ambassador (Bellman/Porters)

will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and Hotel.

Our Expectations:

Assist guests with baggage and escort guests to reception desk.

Accompany guest to assigned room, explain room facilities and Hotel’s restaurants, orientate guest to features of rooms and hotel facilities.

Greet and direct group to waiting area and immediately, tag all baggage and sort out baggage according to the assigned room.

Deliver baggage by service lift to the guest room and explain all facilities and restaurants, wish guests a pleasant stay and leave promptly and politely.

Greet guest upon entering room and verify number of baggage and remind guest to make sure nothing was left in the room, then escort guest to lift. Check for guest’s transportation arrangement.

Open car doors for vehicles stop at Hotel entrance.

We are looking for a self-motivated individual with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least one year of relevant experience in a luxury hotel environment, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

At Pan Pacific Orchard, Singapore, we are creating more than a hotel. We are shaping an Urban Oasis where nature, design and people come together to create meaningful experiences.

Recognised as one of the World’s Most Beautiful Hotels by Prix Versailles, our award-winning destination along Orchard Road was designed by acclaimed architects WOHA to redefine modern hospitality through biophilic design, emotional connection and purposeful luxury.

Every corner of the hotel has been thoughtfully crafted to inspire. From the lush Forest Terrace and Mediterranean flavours at Mosella, to the elevated wine experiences at Park90 and the iconic Claymore Ballroom amongst the clouds, the hotel is brought to life by passionate individuals who genuinely care.

We are looking for talents who believe hospitality is more than service. It is about creating calm within the city, building sincere human connections and crafting experiences guests will remember long after they leave.