General Manager

General Manager

Company: Topline Heavins & Euronics

Location: In-store — Shannon Retail Park, Athlone, Westmeath N37 E763

Type: Full-time, permanent — Minimum 40 hours per week

Salary: €50,000–€60,000 per year

Hours: 40 hours per week. No Sunday trading and no late evenings.

Reports to: Directors

Direct reports: Assistant Manager, Team Leaders, and store staff

About the role

We're looking for an experienced General Manager to take full ownership of the day-to-day running of our hardware and appliance superstore. Trading under both the Topline and Euronics banners, with a busy shop floor, a warehouse operation, and a growing nationwide online business, this is a hands-on leadership role for someone who can keep operations smooth, efficient, and profitable while developing a strong team.

You'll be the senior on-site leader, working closely with the directors and overseeing everything from staffing and supplier negotiations to pricing, customer service, and health and safety.

A genuine work-life balance: unlike most retail leadership roles, this role includes no Sunday trading and no late evenings — so you can lead a busy store without sacrificing your evenings and Sundays.

Key responsibilities

Operations

• Manage the day-to-day operations of the business, ensuring smooth, efficient, and profitable performance
• Oversee the shop floor and warehouse operations
• Manage staff rotas and scheduling to match trading demands
• Act as a key holder, responsible for opening and closing the store
• Manage maintenance and facility needs, equipment upkeep, and safety inspections

Commercial & Buying

• Own and drive sales targets
• Handle purchasing, primarily for the Euronics side of the business
• Set and manage pricing
• Negotiate deals and manage relationships with suppliers
• Oversee the online side of the business and its contribution to overall sales

People & leadership

• Lead, supervise, and develop staff to deliver exceptional customer service and consistent standards
• Oversee the Assistant Manager and Team Leaders
• Manage hiring and dismissals, working with HR on process and compliance
• Handle training and performance management across the team

Finance & administration

• Monitor cash handling and ensure proper controls
• Liaise with the Admin and Accounts departments
• Work to budgets, control costs, and contribute to P&L performance
• Collaborate with the directors on strategy and reporting

Customer & compliance

• Resolve customer issues promptly and professionally
• Oversee health and safety across the store, including regular safety inspections

Requirements & skills

• Leadership & team management: proven track record in supervising diverse staff, training, and performance management
• Operations expertise: strong ability to oversee all daily activities, from ordering to service delivery
• Financial acumen: experience with budgeting, cost control, and basic P&L knowledge
• Customer service orientation: commitment to high standards and customer satisfaction
• Problem-solving mindset: calm under pressure with effective decision-making
• Communication: clear, positive communication with staff, suppliers, and customers
• Adaptability: ability to manage changing demands and busy peak periods
• Experience: previous general manager, operations manager, or senior retail leadership role preferred

Desirable

• Experience in the appliance, electrical, or hardware retail sector
• Familiarity with EPOS systems and e-commerce / online order operations

What we offer

• Salary of €50,000–€60,000 per year, depending on experience
• A minimum 40-hour week with no Sunday trading and no late evenings — a real work-life balance that's rare in retail management
• A senior leadership role with full ownership of a well-established, multi-banner superstore
• The chance to shape both the in-store and growing online sides of the business, working directly with the directors

Pay: €50,000.00-€60,000.00 per year

Benefits:

• Bike to work scheme
• Employee discount
• On-site parking
• Store discount

Work Location: In person