Front Desk Receptionist

About Us

We are a veterinary clinic located in Dubai committed to providing exceptional care for pets and outstanding service to their owners. We are looking for a friendly, organized, and customer-focused Veterinary Receptionist to join our team.

Key Responsibilities

• Welcome clients and their pets in a warm and professional manner.
• Answer phone calls, WhatsApp messages, and emails promptly.
• Schedule appointments and manage the daily appointment calendar.
• Register patients and maintain accurate medical records.
• Process invoices and payments using the clinic management system.
• Coordinate with veterinarians and nurses to ensure smooth patient flow.
• Explain basic clinic services, vaccination schedules, and hospital policies.
• Follow up with clients regarding appointments, treatments, and laboratory results.
• Maintain a clean and organized reception area.
• Assist with administrative duties and inventory of reception supplies.

Requirements

• Previous experience as a receptionist, customer service representative, or front desk officer (veterinary or medical experience is an advantage).
• Excellent communication skills in English (spoken and written).
• Arabic is an advantage.
• Strong computer skills and the ability to learn clinic management software.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking skills.
• Comfortable working in a fast-paced environment and handling pets.

Pay: AED2,500.00 - AED4,000.00 per month

Work Location: In person