FnB manager

F&B Manager / Gelato Shop Manager

Location: Johor Bahru (JB)
Employment Type: Full-time

About the Role

We are looking for a responsible, hands-on and energetic F&B Manager to manage the daily operations of our gelato shop in Johor Bahru.

Our shop specialises in gelato and also offers a food menu including cakes, waffles and other desserts. The successful candidate should be comfortable managing the shop while also being willing and able to assist with food preparation and cooking.

Key Responsibilities

• Supervise and manage the daily shop operations to ensure smooth and efficient running.
• Manage daily stock preparation, inventory and ingredient requirements.
• Monitor stock levels and minimise wastage.
• Ensure food, gelato and beverage preparation meets company standards.
• Prepare and cook menu items such as waffles, cakes and desserts.
• Able to follow recipes, cooking instructions and standard operating procedures accurately.
• Maintain high standards of food quality, hygiene, cleanliness and presentation.
• Supervise and coordinate staff during daily operations.
• Train new staff and ensure team members follow company procedures.
• Handle customer enquiries and resolve customer issues professionally.
• Monitor sales and daily shop performance.
• Assist with opening and closing procedures, including cash and shop checks.
• Manage staff scheduling and daily task allocation.
• Take initiative to identify operational problems and suggest improvements.
• Support the company’s social media campaigns and marketing activities.
• Brainstorm creative ideas to increase customer engagement, brand awareness and shop traffic.
• Assist with promotional campaigns, new product ideas and special events.
• Perform other duties related to shop operations as required.

Requirements

• Previous experience in F&B, cafe, dessert shop, restaurant or retail operations is preferred.
• Experience in a supervisory or management position is an advantage.
• Comfortable working in a hands-on environment and not afraid to cook or assist the team.
• Able to follow recipes and cooking instructions accurately.
• Basic knowledge of food preparation, hygiene and kitchen safety.
• Good communication and leadership skills.
• Responsible, disciplined and able to work independently.
• Able to manage staff and handle daily operational issues.
• Good customer service attitude.
• Basic understanding of social media and promotional activities.
• Creative and willing to suggest new ideas for marketing and customer outreach.
• Able to work on weekends and public holidays when required.
• Candidates who are passionate about desserts, gelato and F&B are encouraged to apply.

What We Are Looking For

We are looking for someone who is hands-on, responsible of the shop.

This is not a desk-only management position. The manager will be actively involved in shop operations, staff management, food preparation, cooking, stock management and marketing activities.

If you are energetic, organised, enjoy working with people and have a passion for F&B, we would love to hear from you.

How to Apply

Please submit your resume with details of your relevant F&B or management experience. Shortlisted candidates will be contacted for an interview.

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person