Family Support Worker

Summary

The Family Support Worker promotes the safety, stability, and well-being of children, youth, and families within the Gitsegukla community. This position provides prevention, early intervention, advocacy, and family support services using a strengths-based and family-centred approach.

The role includes direct client support, case coordination, community outreach, and collaboration with Gitsegukla departments, community members, and external service providers.

What you will do

• Provide one-on-one support to families, caregivers, and youth.
• Develop and deliver family-centered prevention programs and workshops.
• Assist families in accessing community and external resources, including housing, health, education, addiction services, and income assistance.
• Provide crisis response, de-escalation, and referral support when required.
• Develop strengths-based support plans with families and adjust strategies as needed.
• Advocate for clients with external service providers and agencies.
• Support access to cultural teachings, land-based learning, language, and community healing practices.
• Work collaboratively with Elders, knowledge holders, cultural leaders, departments, agencies, and service providers.
• Maintain accurate case notes, intake forms, service plans, and outcome reports while ensuring confidentiality.
• Assist with program evaluations, reporting, statistics, and recommendations for program improvement.
• Participate in team planning and discussions related to community wellness and child and family development.

Qualifications: Education and Experience

• Certificate or diploma in Social Work, Child and Youth Care, Indigenous Studies, or a related Human Services field.
• Minimum of two (2) years of direct experience in family support, social services, community outreach, or prevention programming.
• An equivalent combination of education and experience may be considered.
• High School Diploma or an equivalent.

Skill Sets and Competencies

• Understanding of Indigenous approaches to child and family wellness, including intergenerational trauma and cultural healing.
• Knowledge of community resources, BC child welfare legislation, including Bill C-92, and family support best practices.
• Strong interpersonal, communication, conflict resolution, and relationship-building skills.
• Ability to work independently and as part of a team in a fast-paced and emotionally complex environment.
• Strong organizational and time-management skills, including the ability to maintain records and complete reports.
• Ability to handle confidential information with discretion and professionalism.
• Valid Class 5 driver's license and access to a reliable vehicle.
• Ability to work flexible hours, including occasional evenings and weekends, to meet client needs.
• Criminal Record Check with Vulnerable Sector Clearance

· Submit your resume and cover letter to [email protected], with the position title in the subject line.

Work Location: In person