Ecommerce Coordinator/ Specialist

The Role

We are looking for a highly organized E-commerce Operations Specialist to manage the day-to-day operations of our online marketplaces. You will bridge the gap between order intake, inventory control, and procurement to ensure 100% order accuracy and zero stockouts.

*Key Responsibilities:*

* *Multichannel Management:* Oversee daily operations, product listings, updates, and order processing across Amazon Seller Central, Talabat, InstaShop, and Shopify e commerce account

* *Shopify Data Governance:* Organize the online catalog by creating collections, managing product tags, setting up variants, and optimizing navigation

*Order Processing \& Coordination:* Ensure orders from all channels are received, acknowledged, packed correctly, and dispatched within platform SLAs (Service Level Agreements).

*Inventory Control:* Maintain accurate stock counts across all platforms. Audit inventory regularly to prevent overselling on quick-commerce apps (Talabat/InstaShop).

*Procurement Support:* Prepare Purchase Orders (POs) based on sales data, coordinate with suppliers, and ensure new shipments are tagged and entered into the system immediately.

*Required Qualifications \& Skills:*

• Exceptional data management skills; mastery of Microsoft Excel/Google Sheets is non-negotiable.
• High attention to detail—comfortable handling thousands of unique product tags, barcodes, and descriptions.
• Excellent communication skills to coordinate between sales, purchasing, and delivery drivers.

• Proactive problem solver who thrives in a fast-paced retail environment. Requirements

• Bachelor's degree in Business, Marketing, IT, or a related field.

• Proven experience in ecommerce coordination or management, preferably within retail or pet product sectors.
• Strong understanding of ecommerce platforms and digital marketing techniques.
• Excellent analytical skills with the ability to interpret data and generate insights.
• Highly organized with exceptional attention to detail.
• Effective communication and interpersonal skills to work collaboratively in a team environment.
• Proactive problem solver with a customer-oriented mindset.
• Familiarity with the UAE market and cultural nuances is a plus.
• Knowledge of SEO for e-commerce listings.
• Experience with content coordination.
• Understanding of UAE online consumer trends and marketplace operations.

- Minimum 2 years of experience managing Amazon and/or -Noon seller accounts.

• Strong knowledge of Amazon Seller Central and Noon Seller Lab.

2–3 years of hands-on experience in e-commerce operations in the UAE.

• Proven experience managing Shopify backends and food/grocery aggregator portals (Talabat/InstaShop). Experience with Amazon Seller Central is highly preferred.
• Experience with PPC advertising and campaign management.
• Good understanding of product listing optimization and SEO.
• Proficiency in Microsoft Excel and reporting tools.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English.

About the company

At Crazy Pets, we are passionate about providing the best grooming experience for your beloved pets in Abu Dhabi. With a team of experienced groomers and a love for animals, we offer a wide range of grooming services tailored to your pets unique needs.