Digital Commerce & Live Operation Executive

1. Talent Management \& Directing:

Plan, negotiate with, and schedule external live host.
Brief \& Train: Develop stream scripts, promotional hooks, and product cheat sheets for outsourced hosts to ensure they communicate jewelry specifications (materials, cuts, authenticity) accurately.
Live Directing: Cue the host in real-time behind the camera regarding pacing, top-selling items, viewer engagement tactics, and pin-product adjustments.

2. Technical \& Studio Operations
Tech Management: Set up and operate streaming software (TikTok Live Studio / OBS Studio).
Visual Optimization: Manage studio lighting, audio mixers, and background design etc.

3. Store Management \& Compliance
TikTok Shop Ownership: Manage the backend TikTok Shop Seller Center, including inventory syncing, price adjustments, and campaign registrations.

4. Data Analytics \& Strategy
Performance Tracking: Analyze post-stream metrics (Retention Rate, Click-Through Rate, Conversion Rate, GMV, and AOV) to grade outsourced host performance.
Strategy Iteration: Adjust promotional strategies, pricing bundles, and streaming hours based on data-driven insights to maximize ROI.

Job Requirements

• Experience: Minimum 3–5 years of digital commerce experience, with at least 1–2 years of hands-on experience independently operating TikTok Shop/LIVE setups.
• Experience in the jewelry, luxury, or fashion verticals is highly advantageous.
• Technical Proficiency:
• Expert knowledge of
• TikTok Live Studio or OBS Studio
• Platform Knowledge: Deep familiarity with TikTok Shop Seller Center backend mechanics, platform algorithms, and regional compliance rules.
• Leadership \& Drive: Exceptional project management skills. Ability to work as an autonomous, self-driven solo department head while managing external agency talent.
• Flexibility: Willingness to work flexible hours, as jewelry live streams frequently run during peak evening hours or weekends.

Job Type: Full-time

Benefits:

• Maternity leave
• Opportunities for promotion

Application Question(s):

• How many years of experience you have in Live Hosting?

Work Location: In person